CATEGORIES

The Unexpected Opportunity: How COVID Accelerated the Digital Journey of Brands & Retailers Along with Customer Experience

COVID has accelerated the digital journey of brands and retailers across industries and catalyzed innovations to offer customers unparalleled assurances and conveniences. IMAGES Retail brings views of leaders in the digital space from across retail verticals on how their organisations found opportunity in adversity and created innovation benchmarks that will define their growth and leadership even beyond COVID…

Pandemic Learnings: Upcoming Mall Developers Talk Consumer Behaviour, New Mall Design

The pandemic-led shutdown of all economic activity threw the Retail and Shopping Centre industries into chaos. Mall supply was severely impacted, and the future of many projects still remains ambiguous. Those who managed to overcome the worst of the pandemic spoke to IMAGES Retail Bureau about how different the future is for them – namely, building agility and resilience to face uncertain times, being fit for growth by aligning costs with priorities and investing in differentiated capabilities and digital levers…

Rewarding Customers for Walking-In is the ‘IN Thing for Retailers Today'

Retail therapy is the best therapy to beat the blues. Post an overextended period of lockdown, as much as everyone seemed enthusiastic to go and shop to their heart’s content, there were many safety concerns. However, the retail community in India ensured that they not just addressed these worries but also designed enthralling marketing strategies to entice people back into their stores. Here’s a quick look at things that worked to create sales way above the expectations of the retailers…

IKEA Focuses on Stronger Omnichannel Play, Local Sourcing in COVID Era

As a purpose-led company, during this time IKEA focused on safety and security of their people, building digital capabilities, meeting customers in new ways as the home became the center of everything in everybody’s lives. The brand aims to reach 100 million people in India online by 2022…

Why Building Omnichannel Capabilities are Crucial for Retail Businesses

In the wake of pandemic, as digitalisation accelerates and consumer buying habits constantly evolve, the need for a sound Omnichannel strategy seems more important now than ever before…

E-Commerce Order Volume in India Clocks 36% Growth in 2020 Q4

E-commerce as an industry saw a significant uptick in demand. The last quarter showed the real reflection of changing consumer behaviour, and highlighted the actual shift to online shopping even after the lockdown was lifted...

HUGE STEP TOWARDS RECOVERY: BRANDS RECORD PRE-COVID LIKE SALES DURING FESTIVALS

Better consumer incomes and demand patterns over the past few months suggest a better situation for Tier III/IV geographies. E-commerce trends also suggest a similar pattern…

URBAN SQUARE UDAIPUR WILL CHANGE THE RETAIL LANDSCAPE OF RAJASTHAN – Uddhav Poddar

In an exclusive chat with IMAGES Retail, Uddhav Poddar, Managing Director, Bhumika Realty, talks about how Rajasthan can be a new hub for modern retail with infrastructures like Urban Square and other malls. He also emphasised on the vision, progress and road ahead for the brand.

GROWELL'S 101 MALL CELEBRATED THE RETAIL SUPERHEROES ON 'RETAIL EMPLOYEES DAY 2020'

AMAZON REPORTS 60 PERCENT INCREASE IN WORLDWIDE SALES, BLACK FRIDAY REPORTS IN-STORE SHOPPING DROP

The economic downturn and uncertainty caused by the Coronavirus pandemic means 65 percent of people feel a high level of economic insecurity and are less willing to spend money. Contreras believed that for the moment, the crisis means it is appropriate to consume wisely…

Ad-Hoc Local Lockdowns Detrimental to Recovery of Indian Economy

Although the intentions are that of citizen safety and social distancing, the recent instances of local lockdowns and ad-hoc restrictions being imposed in UP, Maharashtra, AP and Karnataka are making a distressing impact on retail businesses, says RAI...

Indian Retail Sector Gears Up For Festival Season, Big Players Announce Big Offers

The industry is seeing the upcoming festival season as a big opportunity to maximise on sales and footfalls

4 Ways Artificial Intelligence Is Reshaping Demand Forecasting In Retail

The past decade will be reminisced as an era where machines began their journey on the path of intelligence - proficient in learning, executing, and ‘thinking’ like humans do…

Research: The New Retail Reality

A report by KPMG in India and Retailers Association of India (RAI) sheds light on how the pandemic has led to a change in consumer behaviour and more importantly how the retail space is undergoing a complete makeover…

Parivartan: A Platform to Collaborate & Innovate for Retailers

The event by TRRAIN was a virtual open forum where retailers from across formats and departments came together to brainstorm about the ‘new normal’…

Gender-Neutral Beauty Brands Shatter Traditional Retail Stereotypes

Over the years, there has been a gradual change in consumer preferences towards cruelty free, natural, and organic products. This change has now evolved enough to include gender-neutral beauty products as well…

Contactless Technology & the Future of the Foodservice Industry

The dine-in sector saw a drop of 6 percent in the number of restaurants in the first week of March, another 20 percent in the subsequent week. It all came to a standstill from April and lasted till mid-June. The only option left for many restaurants amidst the chaos was to become takeaway and delivery only outlets, explain foodservice industry leaders, while outlining their strategy to overcome the COVID era…

E-COMMERCE REPORTS STEEP INCLINE IN Q2 PROFITS GLOBALLY

Riding on the surge in demand in the COVID-19 times, online retail sales in Asia will grow from US$ 1.5 trillion in 2019 to US$ 2.5 trillion in 2024, with a compound annual growth rate (CAGR) of 11.3 percent…

Automation & AI to Rule the Kitchenware Industry Post-Pandemic

Kitchens across the world over are set to become more intelligent with smart appliances, bot chefs, voice assistant, tailor-made menus and perfect dishes, therefore, the kitchenware industry is set to evolve technically…

Vinculum: A One Stop Destination for Omnichannel Commerce & Retail Solutions

Through an uberised network of digital savvy brand distributors and a connected ecosystem of IOR, custom clearance agents, and digital marketing partners, Vinculum helps brands to scale globally...

Retailers Must Prepare for Transformation Post-COVID

With rapidly evolving consumer preferences and attitudes, businesses and retailers are embracing the change and preparing for transformation in order to provide a seamless shopping experience to consumers in the COVID and post-COVID eras…

Likes, Follows Valuable Retail Currency In Covid-Hit World

As retailers slowly limp back to normalcy all over the world, it is no longer brick-and-mortar which will rule the roost. Social, mobile and e-commerce will signi cantly pick up and brands will need to increase their social media activity to promote purchasing and shopper loyalty…

The New Mantra: Future Of SMEs Post-COVID 19

Industries involved in manufacturing, retail operations, hospitality, mobility, etc have always existed along the physical contours of operation. While the big multinational corporations have the advantage of vast capital and resource to their disposal, small and medium enterprises benefit from their agile and more compact nature of working...

How Will Consumer Markets Evolve After Coronavirus?

The per capita consumer expenditure to fall by 5.2 percent in real terms in 2020 globally, and to not return to 2019 levels until 2022. However, it will remain far below where it would have been without the COVID-19 crisis, reports Euromonitor…

COVID-19 Impact: Key Learnings & Future Course of Action for Retailers

The last of the weekly ‘Retail Panchayat’ webinar series – in an unrestrained style with candid, insightful conversations on people, processes, practices, ideas, outlooks and learnings in retail – threw up insights on business models, innovation culture, people and products and customer service orientation.

VOCAL FOR LOCAL: Homegrown Brands Experience Surge in Demand

According to a Nielsen report, globally, there is likely to be an impact on product and brand choices being made at the checkout due to these changes. And this impact may break longtime purchase habits irreversibly…

PROPEL: A ONE STOP SOLUTION FOR SHOPPING CENTRE DEVELOPMENT & MANAGEMENT

The swift increase in the number of malls since the early 2000s and the plethora of retail brands entering the market resulted in the birth of brand Propel. The brand firmly believes in creating an impeccable journey for shopping centres in the country – right from conceptualising to executing next-gen projects. To build in cost efficiencies, set benchmarks, clear targets, imbibe best trade practices, exceed industry standards including in thought leadership are some of the key highlights that Propel adds to the profile of shopping centres.

OPEN AGAIN: INDIAN RETAIL SECTOR ADOPTS CUSTOMER, TECHNOLOGY FOCUSED APPROACH

As the lockdown is being lifted in a phased manner across all the marketplaces in the country, brands are coming out of their funk, focusing on adapting to changing needs amid the ‘new normal’ and working to ‘co-exist’ with the virus…

IMAGES Group Survey: Over 72% Retailers Turn to Technology, E-Commerce to Increase Revenue

IMAGES Group’s survey assesses the change in shopping behaviour of Indian consumers and the conversion rate of shoppers. It also gives a business assessment of the past 4 months (March – June 2020) in terms of sales, revenue, loss and pro t. The survey analyses the different categories of retail that witnessed a surge in demand, while outlining the sectors which have been derailed for a while and which will need to systematically assess their capabilities to succeed in the next normal…

IHGF DELHI FAIR 2020: EXPLORE, FIND, SOURCE; VIRTUALLY!

The real, alive and virtual IHGF Delhi Fair 2020 will be conducted from July 13- 18 with exclusive home, fashion and textiles collections from the leading Indian manufacturer exporters for the comfort of the buyers, for their home and offices…