Debate on quality can be linked to the period after World War I (1920s) when scientific management made a breakthrough in American industrial units to improve efficiency.
It was much later that the concept of quality surpassed the boundaries of industrial sector and gripped the service sectors like health, tourism, and education.
Quality in education
However, when it comes to quality in education there is no universally accepted definition. The first major advancement came in March 1990 in the ‘World Conference on Education for All’ held at Jomtein in Thailand wherein ‘The Education for All’ programme was launched with contributions from five major international bodies, namely, UNESCO, UNICEF, UNFPA, UNDP and World Bank. Quality was identified as a mechanism to improve the cognitive development of children which can help to achieve the goal of equity. UNESCO’s quality education definition underlines the need for universal access to education with a child-centered learning environment. It also emphasises on fostering a culture of learning in schools and classrooms.
Technological change and its impact
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