ICON OF EXCELLENCE: REDEFINING THE SHOPPING EXPERIENCE

At a time when Brick and Mortar outlets are increasingly feeling the heat from the online retail behemoths, There is a retail chain that is forging ahead, offering customers a superior shopping experience.. SANDEEP AGARWAL Managing Director, Ratnadeep Retail

Way back in 1987, Ratnadeep was a small supermarket around the corner. A singular focus on Client gratification based on the values of Exceptional Quality, Broad range of product variety and the guarantee of fresh produce has helped it grow into a 130+ store hyperlocal supermarket chain catering to the demanding markets of Telangana, Andhra Pradhesh and Karnataka. With 425000 Sq, Ft. of retail space manned by an enthusiastic team of 5000+ people, the group sells 25000+ SKUs. This tremendous expansion has happened in the past 35 years.

Writing this success story, Mr. Sandeep Agarwal, the Managing Director at Ratnadeep Retail Pvt. Ltd. His passion for retail enthuses him to follow study and incorporate international standards in his stores, constantly improvising, innovating and discreetly transforming the retail scene in India. Giving primary importance to customer satisfaction, he personally keeps a tab of their behavior and feedback. In addition to offering a great customer experience, he strives to bring in new approaches and technologies in retail to make shopping convenient. He is constantly at work, upgrading the facilities to build an enduring customer confidence on the brand.