Contactless Technology & the Future of the Foodservice Industry
Images Retail|October 2020
The dine-in sector saw a drop of 6 percent in the number of restaurants in the first week of March, another 20 percent in the subsequent week. It all came to a standstill from April and lasted till mid-June. The only option left for many restaurants amidst the chaos was to become takeaway and delivery only outlets, explain foodservice industry leaders, while outlining their strategy to overcome the COVID era…
Charu Lamba
Contactless Technology & the Future of the Foodservice Industry

It is no secret that pandemic has impacted the foodservice industry just like any other industry in India. The industry relies on people who either step out of their homes or order in, but due to the pandemic, both mediums saw a sharp downfall in numbers. As brands looked for an alternative to continue operations, low demand, and social distancing norms led many brands shutting their outlets, especially the dine-in.

“The dine-in sector saw a drop of 6 percent in the number of restaurants in the first week of March, another 20 percent in the subsequent week. It all came to a standstill from April and lasted till mid-June. The only option left for many restaurants amidst the chaos was to become takeaway and delivery only outlets to ride out this pandemic,” says Kabir Jeet Singh, CEO & Co-Founder at Burger Singh.

“Certain sectors of the industry which were already in the delivery business have seen their business grow. However, the vast majority of dine-in facilities such as cafés, restaurants, bars and food courts in malls have been dealt a very severe blow with many casualties,” adds Kazem Samamdari, Founder, L’Opera.

Many restaurateurs have been quick to adapt to some changes in their business model to offer their customers more flexible, pandemic-friendly dining options.

Regaining Consumer Confidence

RYU

Diese Geschichte stammt aus der October 2020-Ausgabe von Images Retail.

Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.

Diese Geschichte stammt aus der October 2020-Ausgabe von Images Retail.

Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.

WEITERE ARTIKEL AUS IMAGES RETAILAlle anzeigen
Building the Midmanagement is Critical in a Scaling Organisation
Images Retail

Building the Midmanagement is Critical in a Scaling Organisation

Nirav Jagad, Chief People Officer of Sugar Cosmetics speaks about ensuring the right! opportunities for the right talent in a complex omnichannel organisation that is on a fast track to growth

time-read
3 Minuten  |
December 2024
Uppercase Upping the Ante
Images Retail

Uppercase Upping the Ante

Travel gear brand Uppercase is upgrading the standard of luggage in India through innovative approach and prodcuts and sustainable practices

time-read
3 Minuten  |
December 2024
The Strategy is to Go City by City and Saturate Each
Images Retail

The Strategy is to Go City by City and Saturate Each

Gerard McGurk, Head of Retail and Commercial Operations at Index Living Mall and Mahesh M, CEO, Creaticity speak about Thailand's numero uno furniture brand's strengths, its India entry and strategy

time-read
8 Minuten  |
December 2024
Design and Experience Differentiate Indriya from Competitors
Images Retail

Design and Experience Differentiate Indriya from Competitors

Sandeep Kohli, CEO of Aditya Birla Jewellery’s Indriya about the brand’s strengths, strategies and aspirations

time-read
9 Minuten  |
December 2024
At Good Glamm, AI Chatbots Have Slashed Workload by 70-80%
Images Retail

At Good Glamm, AI Chatbots Have Slashed Workload by 70-80%

Deep Ganatra, Chief Product & Technology Officer (CPTO), The Good Glamm Group sheds light on the role of technology in the beauty and wellness industry and its impact on personalisation

time-read
7 Minuten  |
December 2024
How Blinkit, Swiggy Instamart, Zepto and Others are Redefining Shopping
Images Retail

How Blinkit, Swiggy Instamart, Zepto and Others are Redefining Shopping

A quick snapshot of India’s quick commerce landscape highlighting key players, challenges and opportunities

time-read
2 Minuten  |
December 2024
Electronics and Q-commerce: A Marriage of Convenience
Images Retail

Electronics and Q-commerce: A Marriage of Convenience

Why more and more electronics and gadget brands are taking to q-commerce

time-read
4 Minuten  |
December 2024
5 ways D2C Brands Can Leverage the Power of Technology
Images Retail

5 ways D2C Brands Can Leverage the Power of Technology

The direct-to-consumer (D2C) market in India is at an exciting juncture, with brands redefining how they operate, innovate, and engage with consumers. But what does the future look like for these brands as they adopt technology?

time-read
2 Minuten  |
December 2024
The Business of Offering Immersive Experiences
Images Retail

The Business of Offering Immersive Experiences

Shopping centers are using immersive experiences to attract more shoppers and boost business

time-read
2 Minuten  |
December 2024
5 ways D2C Brands Can Maintain the Growth Momentum
Images Retail

5 ways D2C Brands Can Maintain the Growth Momentum

D2C brands should embrace a customer-first mindset, leverage technology, and know when to expand offline to keep the growth momentum going

time-read
2 Minuten  |
December 2024