Why we need employee experience now more than ever
People Matters|May 2021
There's a lot of talk of leading by "putting people first" but what exactly does that mean and how do you actually go about doing that?
Jacob Morgan
Why we need employee experience now more than ever

The concept of employee experi-ence isn’t new, I (and many others) have been talking about it for years. But what is new, is the value of employee experience and the importance that organizations are placing on it in a post-COVID-19 world.

As a quick refresher, I define employee experience as creating an organization where employees WANT not NEED to show up to work each day, by focusing on three environments which are culture, technology, and physical space.

This is about making core changes to the workplace practices of your organization, not just focusing on perks or benefits.

The reason why employee experience has never been more important than it is now is because things haven’t been as tough as they are now.

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