CATEGORIES

"Winter Counts:" Transforming Non-fiction into Fiction

Creative writing typically blends what we know and experience with what we invent and imagine.

The Other Articles of Impeachment

\"Hear ye! Hear ye! Hear ye! All persons are commanded to keep silent, on pain of imprisonment...\"

The Road to Recovery

A recent trip to Wajima, Japan, by TACCIA's Shu-Jen Lin shows tragedy in the present but hope for the future.

Stationery Fest 2024 Introduces a New Pen Show Concept

Starting a new pen show is always a risky venture, but starting one in New York City, New York, is even riskier, especially when the pen show in question is not designed to be a pen show, per se—at least, not in the format we are used to.

The Mystery of the Purloined Parkers

What do G-men, mobsters, and tampons have in common? The two most epic fountain pen heists in history.

Truphae: Flexibility Is Key

This young pen shop is writing a new chapter in retail pen sales by finding unique ways to foster community.

Layers of Talent: River City Pen Company

With his skills in design and eye for details, Rich Paul crafts pens that are as beautiful as they are functional.

Show Your Summer Style

The newest Visconti Homo Sapiens, Iris Garden, is a tribute to the beautiful irises that bloom each spring in Florence, Italy's Iris Garden.

How He Opened 10 Franchises in 10 Years

After being laid off twice in two years, Josh Grinstead became a GYMGUYZ franchisee and now makes more than $1 million in annual revenue. Here's his playbook.

Busting 3 Major Franchising Myths

Is franchising really just for the affluent looking for a turnkey, \"easy\" path to success? No, no, and no!

Ready to Own Your Own Business?

This magazine is designed to help you. Here's how.

'MY JOB IS TO KEEP THIS BRAND HOT'

Taco Bell's new CEO is, in his words, \"not the dictionary definition of a CEO.\" But he has a vision for how to keep their winning streak going.

YOUR NEXT RECRUIT COULD BE A ROBOT

Across the franchise industry, brands are putting AI to use in all kinds of novel ways. From customer service to better marketing and quality control, here's how brands are taking the leap into automation.

Doing Good Is Good for Business

Want to grow your franchise? Invest heavily in your community.

These Franchise Trends Are Hot!

If you're looking to buy a franchise, start with this list. We break down 10 of the industry's hottest trends, and more than 400 brands to choose from.

You're Never Out of Options

An entrepreneur's path is never simple or easy-but you have more opportunities than you think.

Which Franchise Model Is Right for You?

There are two big ones: You're either a location-based business, or you're service-based. Here's how to decide between them.

Auditing Algorithmic Risk

How do we know whether algorithmic systems are working as intended? A set of simple frameworks can help even nontechnical organizations check the functioning of their AI tools.

Acing Value-Based Sales

To get the best returns on innovative products, collaborate with customers to define and share the commercial opportunity.

Engineer Your Own Luck

Companies that modularize and externalize their best capabilities are in a strong position to seize unexpected opportunities.

How AI Skews Our Sense of Responsibility

Research shows how using an Al-augmented system may affect humans' perception of their own agency and responsibility.

How Generative AI Can Support Advanced Analytics Practice

Large language models can enhance data and analytics work by helping humans prepare data, improve models, and understand results.

How Long for AI to Pay Off?

SPECULATION ABOUNDS CONCERNING AI’S ULTIMATE IMPACT ON ORGANIzations and marketing, but it’s tough to discern where companies are achieving results.

Why Territorial Managers Stifle Innovation and What to Do About It

Managers who feel insecure about their status tend not to encourage novel ideas from their employees. Fostering their identification with the organization can change this behavior.

The Hazards of Putting Ethics on Autopilot

Research shows that employees who are steered by digital nudges may lose some ethical competency. That has implications for how we use the new generation of AI assistants.

Return-to-Office Mandates: How to Lose Your Best Performers

Your organization's highest-performing employees want executives to focus on outcomes and accountability, not office badge swipes.

To Navigate Conflict, Prioritize Dignity

Four interrelated practices can bolster dignity, leading to more constructive problem-solving and collaboration.

The CEO's Cyber Resilience Playbook

What do CEOs who led through a serious cyberattack regret? Use this guide to learn from their experiences and take smarter actions before, during, and after an attack.

A Tale of Two Hot Sauces: Spicing Up Diversification

The contrasting paths of two hot sauce manufacturers show that managing exposure on multiple fronts is essential.

Serve More Customers With Inclusive Product Design

Use these questions to empower teams to design products for more diverse populations.