METRO TO GO SOFT ON TICKET

GMRC to launch mobile app that will allow online purchase of metro train tickets; move aimed at simplifying ticket purchase and also reducing environmental impact by cutting down on use of paper

- Ankit Pandey and Sonali Mistry

The Gujarat Metro Rail Corporation (GMRC) is set to launch a dedicated mobile app to streamline the ticket booking process for commuters. The new app aims to provide a more convenient way to purchase tickets and reduce the waste of paper slips currently in use.

Commuters using the Ahmedabad Metro have been facing issues with the new QR code slips, which were introduced to replace the older plastic coins after the commencement of Phase-2 metro operations.

These QR code paper slips have caused delays during the exit process as commuters struggle with scanning them, resulting in long queues at exit gates. Additionally, the paper slips are often discarded carelessly around the station, contributing to litter and increasing environmental waste.