Most popular insurance questions

Consumers often wonder about insurance terms, conditions and processes when they take out insurance or have to claim, but they do not ask because they do not want to seem uninformed.

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King Price Insurance's client experience partner Wynand van Vuuren says that insurers try to write policy wording in easy to understand everyday English. However, if you do not understand something, just ask.

"Incorrect information leads to incorrect cover and can cause issues at the claim stage. It is incredibly important that you know what you sign up for and that you understand all the terminology, both while doing a quote and afterwards," Van Vuuren says.

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