New rules requiring banks and other payment firms to reimburse people who have been tricked into sending money to scammers took effect last month, and included an optional £100 excess that firms can apply to a claim.
The rules apply to payments made on or after 7 October, and mean that if you are scammed out of £90 through no fault of your own, you could still end up emptyhanded, and if you lose £300, you may only get £200 back. However, the excess cannot be applied to "vulnerable" consumers.
Diese Geschichte stammt aus der November 23, 2024-Ausgabe von The Guardian.
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Diese Geschichte stammt aus der November 23, 2024-Ausgabe von The Guardian.
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