Trio IT Services

Not just fixing but avoiding the problem.

- Chitra Mishra

Counting on a managed service provider (MSP) for a subset of one’s business’ IT services can be a blessing. More than just head-busting a specific domain such as email hosting or customer relationship management, having an MSP as part of a business’ IT mix can free up internal IT staff for more strategic projects. But establishing a strong, strategic partnership with an MSP is the real deal. At the same time, strategic MSP use need not be confined to commodity IT services. A great number of CIOs keep their eyes out for MSPs that can deliver a wider scope of advanced services, including cloud infrastructure management, application management, and security managed services. Michael Martin, CEO at Trio IT Services explains how every CIO is deeply focused in a particular methodology that widens the scope into monitoring and maintaining. This refers to the apps and servers that can be under cloud or on premise. However, these CIOs, due to business pressure miss to look at the application health/application security and most certainly, miss to perform any application risk assessment about their app or network.

Headquartered in Bangalore and established in 2008, Trio IT Services has been filling in the voids in IT processes of organizations with a comprehensive portfolio of managed services. “Our main model is to provide a holistic comprehensive service”, says Michael. General discussions of managed services involve topics like application uptime, business uptime, and network uptime etc. However, Trio IT Services captures the essence of managed IT services in a holistic or comprehensive 360-degree view from monitoring, maintenance, performance tuning, health checks, security and Automation under a service framework.