How to Manage from Afar
If no one is in the office, how do you hire, manage, and keep your staff? A top HR exec says not to worry—we’re onto a good thing.
By Liz Brody
When the pandemic began, working from home seemed like a temporary solution. Now it’s a permanent fixture, as companies like Facebook and Twitter let many employees stay remote forever, and the research firm Global Workplace Analytics predicts up to 30 million U.S. employees will regularly work from home within the next two years. (That’s six times as many as did before.) “It’s been a forced experiment that has proven for a lot of companies that this can work,” says Paul Wolfe, senior vice president of HR at Indeed, the giant job posting site, whose 10,200 employees are remote until at least September. None of that should shock researchers: In the past few years, studies have found that working from home leads to higher employee satisfaction, lower turnover, and greater productivity. But new workplace settings come with new workplace needs. How do you recruit, manage, and keep employees? Wolfe, who previously oversaw HR at Match.com, Orbitz, and Condé Nast, explains.
1/ HIRING: Expand who you need.
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