LOOKING UNDER THE HOOD
Hotelier India|November 2021
Rather than chart ambitious strategies in boardrooms, BWH Hotel Group’s Incoming President and CEO, Lawrence Cuculic prefers getting into the trenches to better understand team and partner expectations
VINITA BHATIA
LOOKING UNDER THE HOOD

When BWH Hotel Group’s President and CEO, David Kong announced his retirement in September this year, it took most people by surprise. One of the industry’s longest running CEOs, he had joined Best Western Hotels & Resorts in 2001 and was named CEO three years later. During this 20-year journey, he transformed the company and formed BWH Hotel Group. His exit will, understandably, leave an indelible mark on the entire hotel industry.

As the incoming President and CEO, Lawrence ‘Larry’ Cuculic is well aware knows he has big shoes to fill, when he takes charge in December 2021. Calling Kong a visionary who transformed BWH Hotel Group into a global hospitality powerhouse, he pointed out that despite the hard ships endured during the pandemic, the organisation is in the strongest financial position in the company’s history – all thanks to Kong’s far-sighted strategies.

“We continue to celebrate tremendous successes, including industry-leading guest and hotelier satisfaction and record-breaking RevPAR growth. I intend to continue building on our many successes by increasing brand revenue delivery to our hotels, ensuring we are well-capitalised, increasing scale in a responsible manner, and continuing to provide superior care to our guests,” Cuculic announced. “Importantly, I want our hoteliers to know that we are a family that stands together, shoulder-to-shoulder, when times are tough, and our guests to know that when they enter our hotels that they will be welcomed and their expectations will not just be met, but rather will be exceeded.”

THINGS IN THE WORKS

Esta historia es de la edición November 2021 de Hotelier India.

Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.

Esta historia es de la edición November 2021 de Hotelier India.

Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.

MÁS HISTORIAS DE HOTELIER INDIAVer todo
Why Western Couples Are Choosing India For Their Big Day?
Hotelier India

Why Western Couples Are Choosing India For Their Big Day?

Decoding the reason, and how to cater to them...

time-read
2 minutos  |
November 2024
A Match Made in India
Hotelier India

A Match Made in India

Director General of Tourism Mugdha Sinha's grand vision for wedding tourism...

time-read
6 minutos  |
November 2024
Tee Off in Style
Hotelier India

Tee Off in Style

Hoteliers are giving golfing facilities a boost even as they offer putting greens that make the sport popular.

time-read
4 minutos  |
November 2024
Bespoke Getaways: What Makes Them Desirable?
Hotelier India

Bespoke Getaways: What Makes Them Desirable?

Boutique hotels are increasingly becoming the first choice among discerning guests as they provide meaningful breaks.

time-read
5 minutos  |
November 2024
Blending Tradition with Innovation
Hotelier India

Blending Tradition with Innovation

The balance of honouring tradition while adding a dash of modern flair is what keeps the culinary scene fresh and exciting...

time-read
3 minutos  |
November 2024
DON'T THINK, OUTSIDE THE BOX
Hotelier India

DON'T THINK, OUTSIDE THE BOX

The oft-quoted maxim, \"Think out of the box!\" does little to encourage creativity or innovation and often is their enemy.

time-read
3 minutos  |
November 2024
Putting the Wow into Weddings
Hotelier India

Putting the Wow into Weddings

As hotels become the preferred venue choices for weddings, the industry is certainly shaking things up.

time-read
6 minutos  |
November 2024
Innovation Is Not an Option but a Necessity
Hotelier India

Innovation Is Not an Option but a Necessity

Emphasizing the need for the Indian hospitality sector to innovate and disrupt itself in the current transformative period.

time-read
4 minutos  |
November 2024
Why Marriott built its GCC in India?
Hotelier India

Why Marriott built its GCC in India?

Drew Pinto, Executive Vice President and Chief Revenue & Technology Officer of Marriott International, tells Hotelier India all about finding the best talent in India...

time-read
5 minutos  |
November 2024
FROM POTENTIAL TO POWERHOUSE
Hotelier India

FROM POTENTIAL TO POWERHOUSE

In an exclusive and candid interview with Hotelier India, Gajendra Singh Shekhawat, India's Minister of Culture and Tourism, speaks about how tourism and hospitality will power India's economy by 2047.

time-read
8 minutos  |
November 2024