A few months ago, Fair Work Commission (FWC) in Victoria, Australia ordered a company to pay compensation to one of its ex-employees who had been dismissed on the grounds of inappropriate workplace behaviour. While the company insisted that the said employee used objectionable language on social media, the Commission observed that such language was commonplace at his workplace, and also that he was unaware of the company policies on social media usage. While organisations ensure that there is a social media policy in place, the aspect of educating its employees, and issues related to their personal spaces are left wide open.
Raman Gonaggal, the Founder of Quantum Change Ltd. was concerned when Jayesh Mathur, a member of his team and lead data analyst, sought an appointment to meet him along with a few team members. When Raman had subtly enquired, "What is it regarding?" Jayesh had responded by stating that it concerned the team being upset with the behaviour of a new comer- Rajat Ganguli - and therefore, the team wanted him to intervene. Raman remembered Rajat as the young statistician who had been hired only six months ago. Raman was aware that Rajat had issues related to team inclusion, in spite of every support from the HR Manager. His behaviour was disrespectful, with knee jerk reactions. Raman had so far ignored his actions, considering him to be too young, and, this job being his first exposure to the corporate world, he was struggling to find and define his space in the system. Raman believed that he would adjust and learn. As he was on the call with Jayesh, he observed from the glass wall of his cabin that a few members had gathered around Jayesh, and, instantly sensed the seriousness of the matter. Since Raman was not expecting any client call for another hour, and also with the team members seemingly angry and agitated, he decided to meet them immediately, before things got out of hand.
Quantum Change Ltd. was a founder-driven, data analytics company that enabled agile marketing and consumer analytics through a real-time attribution and optimisation technology. Established by Raman, a graduate from IISc Bangalore, the company specialized in fastest ROI time to its customers, which was less than four weeks. The company hired dedicated business analysts, data scientists, developers, designers, engineers and researchers who had graduated from the best management, engineering and statistics schools. In all, the firm had about 150 employees and generated a revenue of about thirty crores.
Esta historia es de la edición January 2018 de Human Capital.
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Esta historia es de la edición January 2018 de Human Capital.
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Continuous Learning For Growth
Of late, for organizations particularly in the service sector, people have become the strategy. And, if that is the case, the Learning and Development (L&D) department in organizations, and the industry in general, is likely to witness significant growth in 2017 and the years thereafter.
Creating Open Spaces And Minds
As the boundaries of life between work and home continue to blur, employers and employees are sitting up and are noticing the ways and means to offer and avail a worthwhile experience at the workplace.
Striking The Right Balance
In 2017, an employee in the HR Department of a leading global company received an excel sheet attachment in his official mail. While the content seemed harmless, it was in fact a well disguised Ransomware attack which had in fact placed several companies worldwide in the dock. Ransomware attacks targeting HR departments across the globe have since been in vogue since they possess valuable employee data which can be used to commit crimes such as tax frauds and the like.
The Multifaceted Advantages Of AI
AI can speed and automate data collection, make fundamental observations, systemize HR issues, and differentiate customer and employee profiles. But, corrective measures and final decisions can only be approved by people who can understand how to leverage AI tools to acquire accurate information sans the noise and interpret them the right way.
Engagement Surveys: A Means Or An End?
Surveys are not merely a way to check the pulse of the organisation; they should ideally be used as vehicles to improve the organisation culture, people practices and employee experiences which gradually translate into business success.
What Is And What Needs!
The idea of the best fit works only in a perfect universe. In reality, what talent specialists and hiring managers should focus on is getting the close fitment. They should work with an approach that bridges the gap between what is (available) and what needs to be (done).
A Matter Of Strategic Timing!
The term 'work-life balance' has become a popular chant for all working professionals today. A world of different opinions continue to pervade our lives, with one actually affirming that there truly is no direct relationship between the parallel worlds we live in.
Picture Out Of The Frame
A few months ago, Moon Jae-in, the President of South Korea, made an unusual announcement.
Analysis
It is paramount for a pharmaceutical company to meet the business requirement of regulatory compliance.
How Can They Fire Her?
It is a common phenomenon in the corporate landscape to misinterpret the inability to respond to a query by a Manager as a serious lapse which at times leads to termination of his/her services. As a fallout, not only do they risk losing out a person with superior managerial skills, they also dampen the spirit of the juniors in her department, leading to sinking morale and reduced engagement.
