Businesses managed by owners/promoters carry values and systems that are in fact endorsed and practiced by the promoters themselves. Therefore, a lot of HR functions get decided through intuition, ignoring aspects that the functions actually warrant. This, apart from creating a confusion of sorts for the HR manager, also makes room to brew a feeling of ill will and resentment among the employees.
Darious Pvt. Ltd. is a marketing firm that provides business related information through an online platform and assists organizations with integrated workflow solutions. Operating from its head office in India, it catered to clients located in the UK and the US.
Established in 2010 by Tapan Majumdar, a businessman, the initial service preposition of the firm was to provide reliable, consistent, and objective credit information. By the end of 2016, the company, by way of leveraging the available technology, boasted of a wide range of services that it could make available. The services range offered were, providing leads, data on more than 40,000 companies, in more than 200 industries. The diversity of industries being catered to, and, the uniqueness of the clients made the business very dynamic, and, warranted the concerned teams to be constantly on their toes. The business was impacted by the VUCA- ness of the clients' business decisions, as well as the changes in the industry. The firm also built business insights and leads on the basis of raw data and data analysis that helped its clients to synergize their operations and accelerate sales. Being a niche service provider, the company employed Management graduates with experience and focus on data mining, analysis and interpretation skills. The employees were expected to link the data generated into meaningful reports for the clients. The total employee strength was about 400 people across all management levels.
Being a promoter driven company, the culture in the organization was informal with very little defined processes; particularly people related processes. In 2015, the company hired a Human Resource Manager who started putting systems and processes to ensure standard people practices across the organization. The intervention included the setting up of a formal performance appraisal and management process.
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Esta historia es de la edición July 2017 de Human Capital.
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Continuous Learning For Growth
Of late, for organizations particularly in the service sector, people have become the strategy. And, if that is the case, the Learning and Development (L&D) department in organizations, and the industry in general, is likely to witness significant growth in 2017 and the years thereafter.
Creating Open Spaces And Minds
As the boundaries of life between work and home continue to blur, employers and employees are sitting up and are noticing the ways and means to offer and avail a worthwhile experience at the workplace.
Striking The Right Balance
In 2017, an employee in the HR Department of a leading global company received an excel sheet attachment in his official mail. While the content seemed harmless, it was in fact a well disguised Ransomware attack which had in fact placed several companies worldwide in the dock. Ransomware attacks targeting HR departments across the globe have since been in vogue since they possess valuable employee data which can be used to commit crimes such as tax frauds and the like.
The Multifaceted Advantages Of AI
AI can speed and automate data collection, make fundamental observations, systemize HR issues, and differentiate customer and employee profiles. But, corrective measures and final decisions can only be approved by people who can understand how to leverage AI tools to acquire accurate information sans the noise and interpret them the right way.
Engagement Surveys: A Means Or An End?
Surveys are not merely a way to check the pulse of the organisation; they should ideally be used as vehicles to improve the organisation culture, people practices and employee experiences which gradually translate into business success.
What Is And What Needs!
The idea of the best fit works only in a perfect universe. In reality, what talent specialists and hiring managers should focus on is getting the close fitment. They should work with an approach that bridges the gap between what is (available) and what needs to be (done).
A Matter Of Strategic Timing!
The term 'work-life balance' has become a popular chant for all working professionals today. A world of different opinions continue to pervade our lives, with one actually affirming that there truly is no direct relationship between the parallel worlds we live in.
Picture Out Of The Frame
A few months ago, Moon Jae-in, the President of South Korea, made an unusual announcement.
Analysis
It is paramount for a pharmaceutical company to meet the business requirement of regulatory compliance.
How Can They Fire Her?
It is a common phenomenon in the corporate landscape to misinterpret the inability to respond to a query by a Manager as a serious lapse which at times leads to termination of his/her services. As a fallout, not only do they risk losing out a person with superior managerial skills, they also dampen the spirit of the juniors in her department, leading to sinking morale and reduced engagement.
