Kuldip Singh Bhinder has seen the best of both the worlds.
The CEO of The Golden Palms Hotel and Spa relishes those memorable years of working with renowned filmmaker Sanjay Khan, the former owner of the sprawling, 150-room Bengaluru property. Mr Bhinder is equally happy with the new promoter of the luxury hotel, Industrial Investment Trust (IITL) - a leading Mumbai based investment company with interests in financial services, insurance, real estate and hospitality - which took over the property in 2010-11.
A veteran in the hospitality industry with over 24 years of experience, Mr Bhinder was also associated with the Sahara Group and Club Mahindra. Golden Palms, with two more properties - a 45-room hotel in Mussoorie and a 50-room property in Delhi built from scratch - is a leading player in the leisure, resort and business segments. In a wide-ranging interview with Amit Brahmabhatt, the Golden Palm CEO shares his views on the hospitality industry and reveals his company's expansion plans.
How has the growing competition changed the dynamics of the Indian hospitality sector?
There is a sudden influx of many new hotels, especially international brands which think that the future is in India. Bengaluru alone has 25-plus five-star hotels, and so, the competition is immense. But I think that competition is good as it has helped improve standards. Besides, tariffs have been rationalised as a result.
How does Golden Palms stand out in the overcrowded and highly competitive hospitality sector?
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