I admit that ‘saving the world’ might sound a little bombastic. After all, should it really be the role of companies to try and save the world? Isn't that a task for governments? Or perhaps it should even be a task for us all, through a greater sense of global solidarity?
Well, according to the annual 'trust barometer' published by the American PR and marketing advice bureau Edelman, no fewer than 76 per cent of the population hope that CEOs will become the driving force behind positive change in the world. So how do you and your company measure up?
There is no disputing that companies already have a huge impact on the world and on society. Companies not only generate economic value, but also social value and societal happiness. The world is facing so many daunting challenges that companies are morally obliged to consider how they can make a positive contribution that will improve things for some of us, if not all of us.
The weakness of a purpose
In recent decades, CEOs, HR teams, and marketeers have talked for countless hours about their purpose. In your company as well? I bet. The problem is that there is no uniform definition of what the 'purpose' concept is supposed to be. Some company leaders define purpose as creating social added value. Others talk in terms of the problems their company solves for their customers. Yet others see purpose as the company's raison d'être, the reason for which it was founded.
Esta historia es de la edición May 2021 de Indian Management.
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Esta historia es de la edición May 2021 de Indian Management.
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Trust is a must
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Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.
