Digital transformation is a key human resource (HR) imperative today, and it
goes beyond just consolidating functions and views on a single platform. With digital maturity, we see potential in making the human resource function more strategic, such as the use of data analytics and artificial intelligence to glean better insights across functions, initiatives, and programmes. These are all digital conveniences that help keep the HR department efficient, employees serviced, and the business competitive.
The insurance industry’s HR function is no exception. For a highly competitive industry, insurance has been impacted by the talent crunch. Insurers need an efficient and effective digital HR system to improve recruitment and retention. The catch, however, is not to make HR automated and clinical, but to use advanced technology to elevate the user experience, identify gaps and monitor solutions. In short, to go digital so that HR can be more people-centric.
Humanising human capital in insurance
I did not follow the typical route of an HR professional. Armed with a Computer Science degree, I started as a programmer in a large manufacturing firm, writing bits and pieces of codes to fit bigger applications on demand.
There was little creativity to speak of, and the routine became a daily grind.
Esta historia es de la edición December 2022 de People Matters.
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Esta historia es de la edición December 2022 de People Matters.
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As companies manage their workforces in a dynamic era, HR departments have continually adapted and adjusted, and never more than this year as digital acceleration and workplace evolutions came together
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A key focus for L&D going into 2023 should be business alignment
Venkat Subramaniam of Degreed believes that learning is core to business success and organisations need to invest in the right processes and technologies to adapt to continuous change
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BREAKING FREE FROM THE STEREOTYPES IN THE INSURANCE SECTOR, PAMELA THOMSON-HALL SHARES HER JOURNEY OF BEING A CHAMPION FOR WOMEN AND BRINGING ABOUT A CHANGE IN A MALE-DOMINATED INDUSTRY
