Outlook 2021
People Matters|January 2021
Trends that will define work, workplace, and workforce in 2021
Mastufa Ahmed
Outlook 2021

The year 2020 has been catastrophic. The pandemic has changed the world and the world of work. With the COVID-19 crisis, lockdowns, and a global recession, organizations are busy reimagining the “new workplace”. Some of the abrupt changes the coronavirus brought to the fore may stick around forever. And these changes have huge implications for businesses and talent leaders as they plan for 2021. The digital transformation initiatives that businesses have embarked on will continue for years. While we don’t have a clear indication of when the virus will go away, organizations are trying hard to make the most of this uncertain time as we move toward the year 2021.

From the spread of new-age tech innovations to the need of creating adaptable and sustainable business models and workplaces, the gamut of transformations talent leaders need to embrace is multiplying day by day.

So, what would be the key trends you should closely keep your eyes on in 2021? Well, there could be many — from the hybrid workplace to the uprise of flexible work schedules to enhanced focus on employee training to employee well-being to the acceleration of digital transformation to a renewed focus on innovation.

As we head into 2021, what should you expect in the context of work, workplace, and workforce? The cover story Powered by SAP SuccessFactors, deeps dive into what lies ahead in every function from recruitment to rewards across industries. We bring you all that you need to watch out for in your industry to make the most of the year 2021.

Humans will remain central to any advancement in technology and digitalization:

Dr. Frank-Jürgen Richter

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