Hole In One

Kok Min Yee, General Manager Of The Tanah Merah Country Club, Has Cultivated A Team Capable Of Connecting With Members On A Personal Level.

- Oliver Featherston

Before he gets stuck into the mountain of paperwork that awaits in his office, General Manager Kok Min Yee starts his day with a quick tour of the Tanah Merah Country Club’s facilities. Though he disavows the notion that he is a morning person, the start of each work day sees him take in the Singapore club’s two golf courses, clubhouses and other facilities. But one of the most important parts of the morning tour is talking to his team and keeping up with what’s happening around the Club.

Min Yee places a high value on the perspectives of his team and believes that a good leader needs to take on the insights of others. “There are always a lot of things that you do not know,” he says. “Realising that is part of our journey to learn, grow and expand. I find that when you have humility, you tend to understand your staff better, and this contributes to a better working relationship with your team.”

This air of communication, understanding and responsiveness that surrounds Min Yee’s relationship with his team has also been part of the Club’s relationship with its members since it opened in 1984. A country club’s success, after all, depends largely on its hospitality, and the estimated 80,000 golfers in Singapore expect the best service.