The Hidden Value Of Outsourced IT Resources

The IT needs of today's businesses are constantly evolving, making outsourcing a very attractive option that can offer a number of compelling benefits for businesses, small or large.

- Michael Claxton

We see it time and time again: businesses that spend their time and resources trying to manage every aspect of their company internally.

There is this misconception prevalent in South Africa that you shouldn’t pay someone to do a job that you could do yourself, because that would be throwing money away. And businesses seem to take this attitude towards outsourcing resources as well. After all, why pay an external company to manage certain functions when you could spend the money hiring someone internal?

But, when it comes down to it, there are plenty of things that we pay others to do on our behalf, simply because our time is more valuable to us than the job at hand. We don’t spend hours on end learning the ins and outs of our cars, because we know that taking them to a mechanic will see the job gets done quicker, and cheaper, than if we tried to do it ourselves. And you certainly wouldn’t hire a mechanic to constantly be on-call, ready to repair your car when the need arises. Unless, of course, you run a repair shop.

So why would you spend tens of thousands of Rands every month hiring skilled IT professionals to be part of your internal team, just in case something goes wrong with your systems? Why would you have your existing IT team spend their valuable time chasing issues and performing run-of-the-mill maintenance, when you could be outsourcing the management of your IT resources, and seeing their experience contributing directly towards your business goals?

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