A.I. In The Working World
HWM Singapore|February 2017

How will A.I. affect your everyday person? We find out from the founders of Mimetic.AI, the human parents of the AI email assistant, Evie.

Liu Hongzuo
A.I. In The Working World

What’s the biggest challenge Mimetic faces with implementing Evie?

Jin: We think about the human expectations - sometimes, people copy Evie in and they don’t even say what they want it to do - you’re suppose to guess. Evie needs to follow the conversation, go three or four e-mails down, and then when it’s confirmed, the expectation is the AI does the right thing by jumping in when appropriate. That’s an incredibly difficult task to do - it not only has to understand the language, it then has to follow along the model of the conversation and interaction between humans before knowing the right time to step in.

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