Muslim Travel Agents In UK Face Ruin After Saudi Hajj Changes
The Guardian|June 27, 2022
British Muslim travel companies have said they face going out of business, with some customers potentially losing thousands of pounds, after Saudi Arabia launched a new system for applying for the hajj pilgrimage.
Aina J Khan
Muslim Travel Agents In UK Face Ruin After Saudi Hajj Changes

The Saudi government said this month that pilgrims from Europe, the US and Australia could no longer book through travel agencies and instead had to apply via a lottery system.

A drastically reduced quota will permit a few thousand British Muslims to perform hajj this year, with the Ministry of Hajj and Umrah advising those with current bookings to "request refunds from tour operators/agents". Before the pandemic about 25,000 Britons were making the pilgrimage to Mecca annually.

Travel companies said the sudden change weeks before the start of the pilgrimage, from about 7 July, could cause them to go under.

The Saudi government said the change was part of efforts to crack down on fraudulent agencies.

The hajj, an obligation for able-bodied Muslims, usually draws about 2 million people a year. The Council of British Hajjis charity estimates the UK's hajj sector is worth £200m.

Since 2006 it has been compulsory to book hajj packages through licensed travel companies.

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