Cleaning up the crisis
Business Traveller Middle East|May - June 2021
How hotels have risen to the challenge of keeping guests safe during the pandemic
HANNAH BRANDLER
Cleaning up the crisis
The COVID-19 pandemic has wreaked huge damage on the hospitality industry over the past year, with new strains of the virus creating additional threats at the turn of the decade. Where hotels have been able to stay open, they have had to adapt quickly to new regulations, redesigning spaces and enhancing cleaning to keep guests and staffsafe, all the while trying to maintain some kind of revenue stream through initiatives such as “work from hotel” packages.

Guests too have changed their behaviour. Whereas once they may not have thought much about the work that goes on behind the scenes, now travellers prioritise hygiene when booking. According to a survey carried out in the UK and US by Honeywell in December, 48 per cent of respondents said that enhanced cleanliness or health and safety procedures would motivate them the most to stay in a hotel, while 57 per cent of those in the US cited cleanliness as the top deciding factor for choosing which one to book.

Here we explore the new safety measures that have fundamentally changed the guest experience.

KEEP IT CLEAN

All of the major hotel chains have developed robust new cleaning protocols, reviewing each department and providing staffwith comprehensive safety and hygiene training. For many groups, this meant consulting external experts on keeping guests safe.

In April last year, Marriott International unveiled its Global Cleanliness Council, a body comprising specialists in hospitality, epidemiology, sanitation and protective health and hygiene technology.

Esta historia es de la edición May - June 2021 de Business Traveller Middle East.

Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.

Esta historia es de la edición May - June 2021 de Business Traveller Middle East.

Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.

MÁS HISTORIAS DE BUSINESS TRAVELLER MIDDLE EASTVer todo
Onwards and upwards
Business Traveller Middle East

Onwards and upwards

In an exclusive interview with Ian Fairservice for Business Traveller, His Highness Sheikh Ahmed bin Saeed Al Maktoum, President of the Dubai Civil Aviation Authority and CEO and Founder of the Emirates Group, provides insight into the current and future state of travel and Emirates’ pivotal role in getting the industry back on track

time-read
5 minutos  |
July - August 2021
Cleaning up the crisis
Business Traveller Middle East

Cleaning up the crisis

How hotels have risen to the challenge of keeping guests safe during the pandemic

time-read
10 minutos  |
May - June 2021
The Great Vegas Meetings Magic Act
Business Traveller Middle East

The Great Vegas Meetings Magic Act

The city is working hard to conjure up events and make millions of visitors reappear

time-read
9 minutos  |
May - June 2021
TAKES OFF
Business Traveller Middle East

TAKES OFF

Corporations are seeking new travel solutions that put safety and convenience first

time-read
5 minutos  |
May - June 2021
TEE TIME IN TOKYO
Business Traveller Middle East

TEE TIME IN TOKYO

The Tokyo Olympics may be delayed, but the golf courses around Japan’s capital aren’t slowing down

time-read
5 minutos  |
May - June 2021
KEYS TO THE KINGDOM
Business Traveller Middle East

KEYS TO THE KINGDOM

New and upcoming hotels to check out when you next visit Saudi Arabia

time-read
10+ minutos  |
May - June 2021
QATAR CALLING
Business Traveller Middle East

QATAR CALLING

A swathe of hotels are opening in the Gulf State in the run-up to the 2022 FIFA World Cup

time-read
10 minutos  |
March 2021
MEMPHIS CON BRIO
Business Traveller Middle East

MEMPHIS CON BRIO

Music and history flood through the heart and soul of this quintessential American river town

time-read
6 minutos  |
March 2021
Sofitel Mumbai BKC
Business Traveller Middle East

Sofitel Mumbai BKC

BACKGROUND Sofitel Mumbai BKC is one of Accor’s most prominent addresses in Mumbai, Maharashtra. The French hospitality group’s other hotels in the city are operated under the Novotel and ibis brands.

time-read
3 minutos  |
March 2021
Taking Scotland in Stride
Business Traveller Middle East

Taking Scotland in Stride

A walk through the Highlands and Borders is the best way to touch this country’s history and nature

time-read
5 minutos  |
March 2021