First, let’s go through the price rises… many BT, EE, Plusnet, and Vodafone customers will see 9.3% rises, TalkTalk 9.1%, Shell 5.4%, and Virgin Media £56 a year. Your exact rise depends on your package, so it can be less than this (my team has compiled the info at mse.me/PriceHikes2022). Thankfully, those on social tariffs for people on low incomes will generally not see price rises.
Negotiating power
Broadband and mobile firms have millions of customers who are out of contract and have simply been rolled on to (often pricier) tariffs. And that means you’re holstering a serious consumer weapon – the ability to leave – which gives you a powerful negotiating position. So what do you do?
Option 1: Switch and save
In most cases, the biggest savings come from moving your custom elsewhere, to a firm salivating to win your business. Here’s how to bag the best deal:
You can halve your broadband and line costs. Many are paying £30-£45 a month on standard packages. But the best deals come from short-lived promos involving cashback or vouchers that you can’t get direct – they’re on comparison sites.
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