Right from generative AI models to hybrid cloud deployments, HPCL is marrying innovation with pragmatism to tackle modern-day digital challenges of data security, scalability, and cost optimization.
Jayant Gupta, Executive Director of Information Systems at HPCL, has an exclusive conversation- talking about the company’s strategies for leveraging generative AI, managing hybrid cloud environments, and ensuring seamless IT operations.
He reveals how AI is transforming processes in finance, recruitment, and customer interaction while underlining how HPCL has been proactive in security, preventing vendor lock-in, and providing its employees with up-skilling to gain an upper edge in the digital race.
How is HPCL leveraging generative AI, and how do you address the associated security challenges?
What we’ve done with Gen AI is that, at this point in time, we are using it more as models that are enterprise-based and on-prem. We use a couple of models like LLaMA and others to handle the generative part, like creating summaries or building intelligence from there. We’ve been able to apply this across multiple use cases in various streams.
• Finance: Generative AI is used to summarize audit reports, identify commonalities, and streamline processes, enabling auditors to detect recurring issues more efficiently.
• Interactive Bots: Generative AI enhances chatbot capabilities, improving user interactions.
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