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Making Room for Hygiene

Hotel Business Review

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November - December 2023

Adequate training, strict supervision and ensuring safe and healthy working conditions of the cleaning staff are key to maintaining room hygiene in a hotel.

Making Room for Hygiene

There is not just one thing that a person considers while recommending a hotel to another. It could be the price, quality of service, cleanliness or other such factors or a combination of these factors that one would consider before mapping out a rank for a hotel in one's mind and recommending it to others. But there is little chance that one would talk positively of a hotel that ranks low on cleanliness and hygiene standards. In fact, this criterion often emerges as a benchmark for judging the quality of stay in a property.

The challenges for meeting the high hygiene standards are, however, many. Implementing the highest hygiene standards are easier said than done. This is because just by keeping the lobby or the restroom spic and span, one cannot meet the cleanliness standards expected of luxury properties.

Hygiene in hotels has to be a way of life. The dangers of not implementing high hygiene standards are also many. For example, lack of hygiene in the restaurants could mean unsafe food for the valuable guests. Similarly, a slippery floor could increase chances of falls. In other words, lack of cleanliness and hygiene in any area of the hotel could mean dissatisfied guests and loss of revenue. Cleanliness on both fronts - visible & invisible - needs to be attended with utmost priority at same level.

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The hospitality industry, after the pandemic hit it hard, has made significant progress in its recovery. But, to maintain its progress, it has to remain vigilant amid an evolving cyber threat landscape. With cybersecurity threats increasing, in frequency and sophistication, the industry has to take steps to protect data with information security policies and procedures. Data breach can affect the reputation of a hotel as well as the working of the industry. Cost of remediation after a cyber-attack would prove to be not only expensive, involving lawsuits, but could prove to be the breaking point for a hotel. Ashok Malkani views the cybersecurity scene in the hospitality industry.

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The 2025 Kaohsiung Food Show: Asia-Pacific's Premier Gateway to Food & Beverage Innovation

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time to read

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Lords Hotels & Resorts Unveils a New Era of Luxury in Somnath

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Taj Cidade De Goa First to Earn Green Key Certification 2025

The Taj Cidade de Goa has set a remarkable benchmark by becoming the first property within the Indian Hotels Company Limited (IHCL) portfolio to receive the prestigious Green Key Certification 2025.

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With over 21 years of experience in the hospitality industry, Ameya Mandke brings a wealth of knowledge and passion to his role as Operations Manager at Niraamaya Retreats Surya Samudra. His journey began as a Front Office Associate at The Oberoi Rajvilas, Jaipur and since then, he has worked across diverse verticals including Front Office operations, Hospitality Education, Training and Human Resources.

time to read

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