Self Service Repair

Empowering consumers to fix their devices

As Apple officially launches its Self Service Repair program in the United States, consumers can now purchase genuine Apple parts and tools and fix broken iPhones and Macs, setting a new standard for repairs and empowering consumers. The scheme offers real environmental benefits, cutting down on waste and extending the lifespan of the world’s most beloved tech.

INTRODUCING SELF SERVICE REPAIR

Earlier in the year, in an effort to appease regulators and counteract future challenges about the environment and its closed-off nature of repairs and replacement parts, Apple shocked the world by announcing plans to introduce a new self-service repair program. After months of trials and experimentation, the scheme has officially launched in the United States, with the Cupertino company offering repair manuals and genuine Apple parts and tools through the Apple Self-Service Repair Store. The scheme, which will expand into European countries later in the year, allows consumers to purchase more than 200 parts and tools so that they can fix their own devices. Granted, this isn’t a one-stop shop: Apple stresses that consumers must be “experienced with the complexities of repairing electronic devices to complete repairs” and that right now, parts are available for the iPhone 12, iPhone 13, and iPhone SE. Parts available include the display, battery, and camera, and later in the year, Apple will also offer manuals, parts, and tools to perform repairs on Mac computers with Apple M1 chips.