As the physicist Nils Bohr once said: “Prediction is very difficult, especially if it’s about the future.” Many of the revolutionary changes of this past decade were relatively easy to predict. We expected the proliferation of digital technology and new media in every part of our lives, from smart TVs to wearables. And the climate crisis was looming well before the dawn of 2010 with many already highlighting the increasing urgency of the climate crisis. Other changes were less obvious, like the emergence of the gig and sharing economies, and the return of geopolitical and economic uncertainty.
As we move into a new decade, some of these transformations will continue. Populations will keep growing, particularly in developing economies. Climate-related risks will intensify. Politics will likely continue to be unpredictable. And whole new technologies, from 5G to biotech to quantum computing as well as others not yet invented, will transform the world.
In this new decade, we’ll discover ways to promote human health, communicate and share with each other, and protect the planet. There will be new art forms, and new ways of living. Business models, companies, and jobs will emerge, and quickly feel as though they’ve been with us forever. Some of these changes we can anticipate; others will take us by surprise.
Here, we take a look at 20 topics, trends and insights we’ve examined over the past 12 months to frame the critical questions the working world will need to address in the next 120.
GROWTH: HOW CAN WE CREATE LONG-TERM VALUE?
The world keeps growing, and businesses need to prepare for whatever form that takes.
1. Will the CEO become society’s chief problem-solver?
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TWENTY FOR ‘20
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THE ALCHEMIST OF HOSPITALITY
Puneet Chhatwal, the CEO and MD of Tata Group’s hospitality arm Indian Hotels Company, talks about how his company is reimagining and repositioning some of its most renowned brands, raising the hospitality bar, with an eye on the evolving customer and emerging concepts and trends
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In the popular imagination, robots have been portrayed alternatively as friendly companions or existential threat. But while robots are becoming commonplace in many industries, they are neither C-3PO nor the Terminator. Cambridge researchers are studying the interaction between robots and humans – and teaching them how to do the very difficult things that we find easy.
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A growth-oriented mindset must be cultivated among the employees for business growth and sustenance. It requires a good understanding of people and what drives them