Kerrie Hannaford
What have been your considerations behind coming to India? We are confident that India’s luxury hotel industry has a bright future. Raffles is the 10th brand that Accor is introducing in India. There is a promising future for such brands in the region as there are discerning customers that are looking for memorable, inimitable luxurious experiences which a brand like Raffles delivers.
Were M!CE, big fat Indian weddings, a consideration for entering India?
M!CE and weddings are segments that remain a focus area for most hotels. In a country like India, weddings will always see traction, as they are firmly entrenched in the culture. The ongoing global pandemic has brought in a wide range of new trendsetting patterns in the big fat Indian weddings industry.
There has been a complete shift towards contactless food services, micro wedding ceremonies, in addition to the present norms of socially distanced gatherings, with a focus on highly sanitised venues. As modern-day business travellers look for an accommodation or event venue where they can experience exclusivity, peace and tranquillity, Raffles Udaipur aims to be a workcation destination that keeps them inspired.
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Technology vital post COVID
The recent DDP Digital Conclave titled ‘The Post Pandemic Reset’ focused on hospitality and how technology would play a major role in a reset for the post-COVID world.
Local experiences
There will be more challenges along the way. However, COVID-19 has shaped the industry for a better, sustainable and enriching future, says Patrick Taffin, Assistant Dean, SHMS Leysin.
IHE GOES PHYSICAL
India’s one of the largest B2B hospitality expos, the four-day IHE 2021, opens on September 24 at IEML, Greater Noida and will be a 100 per cent ‘physical show’.
FHRAI-IHM GETS NCHMCT AFFILIATION
NCHMCT affiliation FHRAI-IHM has become the first private institute managed by FHRAI to be affiliated with the National Council of Hotel Management & Catering Technology (NCHMCT), Noida.
On the road to recovery
The food delivery market is dominated by Swiggy and Zomato, sharing 85 percent of the total market between them, says the India Food Service Delivery Report 2021.
Focus on feedback
Domestic tourism has emerged as a sustainable segment to watch out for especially in post-pandemic business recovery scenarios, says Pankaj Gupta, General Manager, Holiday Inn Jaipur City Centre.
HOMESTAY IN THE HIMALAYAS
Invoking the grandeur and nobility of the Raj era, Jungle House – a boutique homestay in Shimla, Himachal Pradesh – opens its doors for guests.
Cautiously optimistic
Pinning Raffles Udaipur on Accor’s global map, Kerrie Hannaford, VP – Commercial, Accor India & South Asia talks about raising the bar with immersive hospitality and emotional luxury.
ACQUISITION MODE
Click Hotels by Suba has acquired 35 hotels across 22 new destinations in India. By 2023, the hospitality conglomerate targets to cross 3,000+ rooms.
A complete solution
Built on the airspace of a conventional railway station, The Leela Gandhinagar reflects the vision of modern India, says Jaideep Anand, Vice President and General Manager, The Leela Gandhinagar.
