Natural Selection
Hotelier India|March 2018

The distinction between selectservice and full service hotels is blurring, with the former offering similar services

Vinita Bhatia
Natural Selection

Walk into a select service hotel in India and what are the amenities that a guest can usually expect? It could range from free breakfast, free WiFi, free newspaper to access to a gym or swimming pool, and sometimes even free airport transportation.

Now, what amenities does a full-service hotel offer? All of the above, definitely, and a little more, with just a touch of luxury. So, the question plaguing developers and hoteliers is how can they get guests to appreciate the true concept of a select-service hotel, without going into details about the disparity between the room rates.

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