While lavish and well-appointed amenities and a cosy bed is what a guest may look forward to during their stay in a hotel, cleanliness, and sanitation still rank top on their priority list. For an industry that heavily banks upon creating a home-away-home experience, good hygiene has always been fundamental in creating and elevating ambiences wherein the guests feel rested and assured.
However, the ongoing COVID-19 pandemic has significantly altered the definition of hygiene and safety for guests and hotels at large. In fact, guests have become all the more anxious and mindful regarding the overall cleanliness and hygiene, especially while planning their stay. A lot of studies too have mirrored guest’s rising concerns regarding safety and hygiene while planning their hotel stay. According to a recent survey by P&G Professional, about 70% of hotel guests have a more stringent definition of hotel cleanliness since COVID-19. Additionally, over 60% rated overall cleaning and housekeeping procedures as extremely important attributes to their guest experience.
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
The Big Fat Indian Wedding
With a slew of initiatives, hotels are ensuring that the wedding day is special for the couple as well as for the hotel's bottom line.
An Organization Of Rainmakers!!!
Rainmakers are revered for their ability to generate income (rain) for an organization by cracking deals, attracting clients/guests and holding on to them; often, for a lifetime... Revenue generation (rainmaking) is the job of everyone on the team.
Hospitality: A Rewarding Career Awaits
Delving into the roles and responsibilities that professionals in the field of hospitality can undertake in carving a rewarding career.
"India is my first baby!"
Bader Ali Habib, Regional Head of Proximity Markets, Dubai Department of Economy and Tourism, gets candid.
The Essence of Landscape Architecture
Innovative landscaping can enhance the luxury hospitality experience by enriching guest interaction with the natural world.
Teaching the Art of Tea
The first global tea artist from India, teaching the art of making and drinking fine tea, Susmita Das Gupta talks about her mission to make Indian specialty tea reach a global audience.
Feeding Profits
Food and beverage is driving revenues in hospitality in novel ways as hotels innovate with new-age experiences.
Acing the Revenue Game
Hotels are looking at new avenues to generate revenues that go beyond rooms and food.
The Power of Predictive Maintenance
A strategic approach to enable Indian hotels to become leaders in sustainable hospitality.
Shaping a Sustainable FUTURE
To mark the occasion of World Environment Day this month, we find out how the hospitality industry is paving the way for a greener, healthier tomorrow...