As more customers opt for cashless modes of payments in F&B outlets, hoteliers are seeking point of sale solutions that offer them convenience, security, scalability and efficiency.
When was the last time you handed over your shopping to the checkout cashier at a retail outlet and saw the person whip out a calculator to total your purchase? Sounds outdated, doesn’t it? That is because technology has made this process redundant with the introduction of systems like point of sales (POS).
And why just retail outlets? Today, most business, where payment transactions take place use POS systems. This includes hospitality establishments, most of who have successfully leveraged it to replace traditional and time-consuming processes. Moreover, after the demonetisation move, diners are increasingly using cashless modes of payment. So, if ever there was a time for F&B outlets to go for a POS system, in case they had not already invested in one, that time is now.
MAKING THE RIGHT CHOICE
Before selecting a POS, it is important to know the kind of operations it will be used for. “The requirement of a fine dining eatery is different from a casual deli, due to the retail sale component, or a QSR, because of speed in serving customers. The next thing to know is its scalability – if you are planning a multi location or multi-city expansion,” pointed out Anurag Katriar, executive director of deGustibus Hospitality (which owns F&B concepts like Indigo, Indigo Deli, Tote on the Turf, Moveable Feast and Neel). “The reliability of the vendor and the technology platform used is also important to know. Look for the system’s user-friendliness, data security features, the reports it generates and after-sale technology support.”
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
The Big Fat Indian Wedding
With a slew of initiatives, hotels are ensuring that the wedding day is special for the couple as well as for the hotel's bottom line.
An Organization Of Rainmakers!!!
Rainmakers are revered for their ability to generate income (rain) for an organization by cracking deals, attracting clients/guests and holding on to them; often, for a lifetime... Revenue generation (rainmaking) is the job of everyone on the team.
Hospitality: A Rewarding Career Awaits
Delving into the roles and responsibilities that professionals in the field of hospitality can undertake in carving a rewarding career.
"India is my first baby!"
Bader Ali Habib, Regional Head of Proximity Markets, Dubai Department of Economy and Tourism, gets candid.
The Essence of Landscape Architecture
Innovative landscaping can enhance the luxury hospitality experience by enriching guest interaction with the natural world.
Teaching the Art of Tea
The first global tea artist from India, teaching the art of making and drinking fine tea, Susmita Das Gupta talks about her mission to make Indian specialty tea reach a global audience.
Feeding Profits
Food and beverage is driving revenues in hospitality in novel ways as hotels innovate with new-age experiences.
Acing the Revenue Game
Hotels are looking at new avenues to generate revenues that go beyond rooms and food.
The Power of Predictive Maintenance
A strategic approach to enable Indian hotels to become leaders in sustainable hospitality.
Shaping a Sustainable FUTURE
To mark the occasion of World Environment Day this month, we find out how the hospitality industry is paving the way for a greener, healthier tomorrow...