Documenting India's Digital Evolution
eGov|December 2018 eIndia

With the governance in India steadily acquiring an improved version of administration and service delivery, the change in the system has been expedited by the power of digitisation.

Documenting India's Digital Evolution

Bringing innovators. visionaries, policymakers and the industry giants at one platform, summits like eINDIA have laid the foundation of knowledge-sharing for collective growth, writes Sandeep Datta ' Elets News Network (ENN).

Sam Pitroda, the key architect of telecommunication revolution in India, once told an audience in 2016 that even in this Digital India effort, every government department still uses manual system. Even the department of Information Technology does not use electronic system!

"They all want budget. computers, but do not want to change. If you really want to benefit from Digital India, you have to first change your mindset: he said while delivering a speech on "Digital India and National Development".

THE E-GOVERNANCE IN INDIA

Today. the impact of Information and Communications Technology (ICT) can be easily observed more strongly in the society than the industrial revolution that changed the world's business about 200 years ago.

Faced with enormous pressure everywhere to deliver better governance and give services to the citizens, the governments worldwide embraced ICT a little later.

The ICT facilitated things by providing better efficiency. productivity, reliability, transparency and responsiveness in the government business.

Consequently, the new discipline of electronic governance flourished amongst governments in the last few decades. Today, software applications now support citizens' front-end services and many back-end government activities.

In the last few decades, the ICT appears to have migrated from 'transformational' to a 'general purpose' technology tag.

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