Trust Equals Sales

For their business to work, Dianne and Gabrielle Melillo need more than customers. They need a community that has total confidence in them.

HOW TRUST SAVED KFC

The former CEO of Yum! Brands explains how he turned around a struggling KFC and the important lesson it offers for anyone in franchising.

THE CURSE OF GROWING TOO FAST

FAIRE is a platform for small businesses, but it grew big the wrong way-almost becoming a $12 billion wreck. Here's how it fixed the problem, and why you should think twice before skyrocketing.

HOW TO ASK FAMILY FOR MONEY

Your friends-and-family fundraising round doesn't have to be scary and awkward. Here's advice from one of the world's leading investors.

MY MVP EMPLOYEE

One amazing team member can make an outsize impact on your business. We asked some of the shops on our list to share their No. 1 team member-and what makes them so special.

HOW TO BOUNCE BACK FROM A BAD REVIEW

A one-star review can hurt your egoand your business. But it's possible to prevent (and remedy!) this scary scenario.

HOW TO HIRE FOR THE FUTURE

Small businesses are struggling to find quality labor. So flip the conversation: Show workers how your business will set them up for opportunity.

HOW SMALL SHOPS TAKE BIG RISKS

It's not easy for mom-and-pops to try something new, because they rarely have a safety net to fail.But there are ways to innovate cautiously-as one small business on our list, All My Heart tattoo studio, has found.

America's Favorite MOM POP SHOPS 2024

HOW WE PICKED 150 BUSINESSES ACROSS THE COUNTRY.

The $414,000 Side Hustle

I have a day job-and a highly profitable interior design company on the side. Here's how I did it.

5 Ways to Multitask Your Fall

From a corporate office to working from the living room, Emmy Award winner Mario Armstrong has five new products designed to make putting in the hours more enjoyable.

You Can Hire Like Netflix

The streaming platform built an incredible team with a strategy called \"talent density.\" But you don't need to be a tech giant to do it.

Speedy Growth Killed My Startup

We seemed to be rocking it-lots of press, major partnerships. Then we learned the harsh consequences of overlooking our customers.

Three Pivots to $100 Million

How do you find a working business model? Do it like Rowan-a brand that reinvented itself many times before finally piercing the ear-piercing market.

'Only the Strongest Are Going to Survive'

Brian Lee cofounded companies like LegalZoom and ShoeDazzle-and he believes a lot of conventional business wisdom is backward. Sure, it's harder to raise capital. But it's actually cheaper than ever to start a company. by JASON FEIFER

The Better Way to Fail

The next time something you do flops, here's a new way to learn from it.

Making the Midlife Leap

After getting laid off in her early 50s, Keri Gardner decided she wanted to control her own fate-so she bought a franchise with her 401(k).

A Quick Guide to Franchise Ownership Costs

Franchising costs money. Here's what everything means.

This Doughnut Franchise Is Hitting the Road

To grow, DonutNV needed a steady supply of delivery trailers. So last year, it started making them itself.

3 Steps to Find Your Perfect Franchise

There are many brands out there. Finding the right one is up to you.

This Fencing Franchise Is Ready for Growth

Superior Fence & Rail nearly doubled its sales in one year. How? By stepping back and focusing on fundamentals.

What Are a Franchisee's Role and Responsibilities?

If you're going to be a franchisee, you should know exactly what's expected of you.

This Dog-Training Franchise Is Zooming Ahead

After a rough few years, Zoom Room made major changes...and has emerged as a stronger, faster, very well-behaved business.

What's the Real Damage?

Most clean-up companies just fix messes, like fire or flood damage. But 911 Restoration's new CEO saw an opportunity to help with the other emergency they often encounter: customers' emotional trauma.

Mental Health Services, Franchised

The U.S. is facing a growing mental health crisis. Ellie Mental Health wants to be the solution.

2024 BUYER'S GUIDE - 1,546 Franchises to Buy

Want to own your own business? Search this comprehensive list there's something for everyone here!

'How AI Helped My Business'- Seven companies share how AI solved their common problems, like recruiting and customer service. You can follow their lead.

There are countless ways to use artificial intelligence at your business-so many, in fact, that the possibilities can be overwhelming. That's why we're starting with the basics. Here's how seven very different companies are using AI to help tackle essential problems that most businesses experience.

What I Had to Unlearn From Google- In Big Tech, people can build and wield reputations over long periods of time. In startups, you speak through action alone.

| launched a startup after years of working in Big Tech. To succeed, I'd need an entirely new way to work and think.

AI Tools That Actually Work - 20 AI tools that you can use now

The market is full of AI tools, but which ones are legitimately useful? Here's a rundown on 20 you can use now, recommended by entrepreneurs who love them.

Your Next Assistant May Be a Bot - For decades, we've been waiting for technology that can handle tasks for us

For decades, we've been waiting for technology that can handle tedious, time-consuming tasks for us. Finally, we're on the verge of getting it.