In this exclusive thought leadership piece in discussion with the siliconindia magazine Editorial team, Piyush Somani, Founder, CMD & CEO, ESDS & President CCICI sheds light on ‘The Evolving Needs of Businesses in India and How Providers Can Address Them Effectively’. Let’s read through!
The adoption of technology is crucial across various industries in India. Cloud Computing and Artificial Intelligence have been pivotal in transforming the country's economy, propelling it to global tech superpower status. The India public cloud services market is expected to reach $13.0 billion by 2026, with a 23.1 percent CAGR for 2021-26, as per IDC. Revenues for the first half of 2022 totaled $2.8 billion. India's abundant IT professionals have positioned the country as a leading hub for innovation and technology services. Cloud technologies have greatly grown in the past decade because businesses today are able to innovate through on-demand access to varied technologies, distribute workloads, facilitate scalability and agility, optimize costs, allow data-driven decision making, and enable collaboration. This transition holds particular significance for India, given the immense potential of cloud computing to profoundly impact various sectors and facilitate substantial economic expansion in the country.
Crucial Role of Data Centers in Boosting Cloud Services & Digital Transformation across Industries
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FROM SERVICE TO EXPERIENCE: REDEFINING CUSTOMER ENGAGEMENT IN THE INDIAN IT SECTOR
Pika Exports, an exports-based company mainly exporting textiles, home textiles, and floor coverings to the European and US markets, Prateek has been instrumental in driving the growth and expansion of the company, securing multiple large contracts with major retailers and distributors, increasing the revenue by 50 percent, and enhancing the brand recognition and reputation in the industry. He is also an angel investor, supporting and mentoring promising startups and entrepreneurs in the e-commerce and fashion sectors.
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Pika Exports, an exports-based company mainly exporting textiles, home textiles, and floor coverings to the European and US markets, Prateek has been instrumental in driving the growth and expansion of the company, securing multiple large contracts with major retailers and distributors, increasing the revenue by 50 percent, and enhancing the brand recognition and reputation in the industry. He is also an angel investor, supporting and mentoring promising startups and entrepreneurs in the e-commerce and fashion sectors.
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DOVE SOFT LIMITED
A Leading Name Renowned for Innovating Comprehensive Industry-Changing CPaas Solutions
FROM SERVICE TO EXPERIENCE: REDEFINING CUSTOMER ENGAGEMENT IN THE INDIAN IT SECTOR
A decade ago, during AI's nascent stages, the definition of exemplary customer service centered on optimizing touchpoints and developing attractive products.
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Zubin Zack is a business leader, with a career spanning more than two decades, Zubin has worked with more than thousands of clients, including many multinational corporations, from which 30 are among the top 100 Fortune Best Places to Work. He has actively participated in numerous public speaking events and roundtable discussions where he not only gave insights on business issues but also provided assistance and guidance on subjects like modern leadership, international business and culture building.
