Covid Crisis Culminates In New Normal Work Structures

During the current lockdown, when the corporate world is entering rather unknown territories, the role of the Chief Human Resources Officer (CHRO) has gained importance.

It is this CXO that must lead the way on various fronts – from ensuring a smooth transition to working beyond physical offices to keeping employees who are working in isolation motivated. As in regular times, organisations also look to these ‘people’s people’ to bring out the best in human resources and deliver the agenda of the company, even in unprecedented times.

Seeking to uncover the strategy, approach and planning that goes behind cohesively bringing out the best in teams, remotely, during this pandemic, Forbes India and Indeed hosted a virtual conference of CHROs from sectors that are fighting the battle against Covid on the frontlines. The event brought together HR chieftains - Sashi Kumar, managing director, Indeed; Awasthy Palakkal, human resources head, Dunzo; Sini George, human resources head, WhiteHat Jr; Sanjay Sinha, chief human resource officer, Fortis Healthcare; Krishna Raghavan, chief people officer, Flipkart; Ankush Arora, vice president and head human resources, Grofers and SV Kiran, chief human resources officer, Apollo Hospitals. Moderated by Manu Balachandran of Forbes India, they shared some revolutionary insights after first describing their new normal work ways.