“Employees should consider themselves fortunate that we are paying them salaries and they have their jobs. This is enough for this year’s engagement initiative. Expecting anything more than this is a luxury.”
This was the reaction of an employer when asked what his company was doing to engage workers during the COVID-19 crisis.
In a scenario where many others are cutting down jobs and salaries of their employees, a company protecting the jobs and salaries of its employees is really doing a commendable job.
However, there are two inherent flaws with that assumption:  The pandemic has been tough for everyone, bringing in plenty of uncertainty, anxiety, and stress. Work schedules have been disturbed, the economic crisis is deeper than ever before, and the prolonged absence of ‘normal’ is affecting mental health in a big way. Hence, there are issues beyond just jobs and salaries that need to be taken care of.  Every employee engagement initiative does not need a huge financial commitment. It is more about intention and genuine support at this stage.
The worst aspect of this crisis has been the complete loss of predictability. In an already VUCA world, the COVID-19 situation has made matters worse.
There is also fear psychosis over what will happen if one contracts the disease—fear of being taken to an unknown facility, fear of social ostracisation, and concern for loved ones, many of whom are stuck in far-flung places due to the lockdown.
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Trust is a must
Trust a belief in the abilities, integrity, values, and character of any organisation is one of the most important management principles.
Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.