TRUST AND TRIUMPH

As the CEO of TransUnion, Pia Arellano leads the mission to instill trust in the ever-changing financial services industry

- KRISTOFF SISON

As more of our daily lives become integrated with technology; such as much of our daily transactions, personal information, and sensitive data; the need to establish human connections from both sides of the screen is essential. It’s simple—would you rather entrust yourself and your future to the automated systems of technology, or to a service-oriented human backed by the power and resources technology has to share?

Behind all the ones and zeroes that govern our now digitally-powered normal, there are people who strive to make the world seem less technical and bleak than it already is. This is the purpose-driven leadership that inspires Pia Arellano, the CEO of data solutions and insights company TransUnion. To many, she is a nationalist at heart with over 27 years of corporate experience in banking, global payments, remittance, and telecommunications—excelling in positions that help improve people’s quality of life. However, the values at the core of this nation-builder are not focused on the accolades of life, but are centered on human traits intrinsic in all of us. I got to speak to Pia as she opened up about the secrets behind her leadership, her lesser-known life away from the desk, and learnings from recent economic obstacles—delicate conversations, but ones she is whole-heartedly willing to discuss.

HEAD, HEART, AND HANDS