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Fostering Memorable Guest Experiences

Hotel Business Review

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July - August 2023

Vivek Sharma, General Manager, Bengaluru Marriott Hotel Whitefield

- Sharmila Chand

Fostering Memorable Guest Experiences

Vivek Sharma boasts a rich career trajectory and in the current role as the General Manager at Bengaluru Marriott Hotel Whitefield his focus is on team building, stakeholder engagement, and adaptive leadership, and positioning the property as a top choice. He played a pivotal role at other Marriott properties, such as The Westin Hyderabad Mindspace and Renaissance Ahmedabad. He also held key positions at Hyatt Hotels Corporation, including General Manager at Amritsar and Ahmedabad.

After a Management Training Programme from the Welcom Group Management Institute and a Bachelor's degree in Hospitality Management from the Welcom Group Graduate School of Hotel Administration, Manipal, he started his journey in the hospitality industry with ITC Hotels.

In an exclusive interview with Sharmila Chand he talks about his work philosophy.

What is the USP of your property?

Pet-Friendly: The hotel warmly welcomes guests and their furry companions.

Large Inventory: Boasting 391 spacious and well-appointed rooms, the hotel offers guests a diverse range of accommodation options.

Convenient Location: Situated in Whitefield, Bengaluru, near ITPL and cultural attractions, the hotel provides easy access to key business and leisure destinations.

Diverse Dining Options: Guests can enjoy a variety of cuisines, from Indian to international, in the hotel's popular restaurants.

Sustainability Focus: The hotel is IBBC LEED gold certified, demonstrating its commitment to eco-friendly practices and sustainability.

What is your marketing strategy to promote the property?

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