WHEN TECH MARRIES DESIGN

Tech-savvy hotel interiors have become a vital aspect of design. How do hoteliers and architects achieve that fine blend when it comes to integrating technology with design? Read to find out more

- SAYLI MOHITE

Technology has become increasingly important in the hotel industry today. "Technology has streamlined many hotel operations such as booking, billing and housekeeping, enabling hotels to operate more efficiently and reduce costs. Social media and online travel agents have become vital marketing tools for hotels to attract more guests, thus enabling technology to reach a wider audience. Even security can be improved with the installation of security cameras, key card systems etc," says Gautam Khanna, Director of Operations, Raffles Udaipur.

Likewise, technology has also enabled the use of new ideas to curate hotel designs and make guests more comfortable. Al tools, smart-tech features, gadgets etc are showing up in the interior design as well as facades of a hotel. Even minute details such as the location of the USB ports, sensor switches and entertainment corners determine how hotels are supposed to be designed.

Pragnesh Doctoria, Associate Vice President Projects & Engineering Operations, Chalet Hotels Limited, demonstrates, "In recent times, technology has emerged as a crucial element in the design and operation of hotels. Systems implemented in design cannot only add comfort to guests but also interest in the way hotels look and feel. Booking systems, check-in kiosks, in-room amenities, and digital signage are among the many technological innovations being utilized to enhance the guest experience and optimize hotel operations."

CAREFUL CURATIONS

Across the board, hotels are being carefully designed to prioritize ecosystems and ergonomics, all of which will support the well-being of guests. Along with taking care of the guests, architects pay utmost attention towards simplifying hotel operations through their designs.