This industry revolves around working well with people, and being able to develop a strong relationship with your clients is the foundation that you business is based upon.
Just like with a house, if that foundation is weak, the rest of the structure is also going to be unsteady and fragile. The mark of a good REALTOR is their ability to build up a good referral network and following of loyal clients. This isn't something that just happens by accident. Building healthy, strong relationships with your clients takes work and knowing how to gain another person's trust, respect, and friendship. Here are some ways to make sure you are building the right kind of relationship with your clients.
1. Use Your Friendliness and Optimism to Win Them Over:
No one wants a pushy, overly confident salesperson for a REALTOR®. Clients are much more inclined to put their trust in the hands of someone who is friendly when it comes to one of the biggest financial transactions of their lives. A pleasant, outgoing disposition will win you more clients as well as friends. You want to establish rapport in the first few minutes of first meeting prospective clients. Rather than starting with business right off the bat, begin your meeting with some small talk such as similar interests, hobbies, and family life. This will immediately help to put your clients at ease, and show that you are not simply trying to âsellâ them something.
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