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Soon settle traffic fines via WhatsApp
Millennium Post Delhi
|October 28, 2024
The Delhi government is poised to transform the way residents pay traffic fines, introducing a new WhatsApp-based system designed to simplify the process. A tender has been issued for a service provider to develop a solution that utilises WhatsApp Business and Application Programming Interface (API) technology to streamline challan payments for traffic violations.
Under this innovative system, offenders will receive automated notifications via WhatsApp that outline the specifics of their traffic violation and the associated fine. A government official highlighted the convenience of this new approach, stating, "Clicking on the payment option on the WhatsApp message will direct the message recipient to a payment gateway with multiple options, including BHIM UPI, to pay one or more fines." This feature is expected to make it easier and faster for users to settle their outstanding fines.
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