As AI gets real, slow and steady wins the race

Companies head into 2025 with careful deliberation when it comes to using AI

The Channel Tunnel, one of the world's most strained travel checkpoints, presents a compelling example of AI's current limitations and practical applications. Each day, 400 of the world's largest locomotives cross the tunnel linking France and Britain, with nearly 11 million rail passengers and 2 million cars carried through annually. For GetLink, the company managing the 800-meter-long trains, caution around AI implementation remains paramount. "We're in a highly regulated business. We're not kidding around. These are very strict procedures," explained Denis Coutrot, GetLink's Chief Data and AI officer. Rather than controlling train operations, their AI primarily handles more mundane tasks like searching through rules and regulations.