At Investonline, customers can transact in wide array of financial products such as mutual funds, PMS, housing loans, loans against properties, loans against securities and bonds, life and non-life insurance products and company fixed deposits. It offers a single gateway to access multiple mutual fund investments.
Presently the company operates 4 touchpoints and it has no intention of adding more in the immediate future. Abhinav Angirish, Founder, says: “The pandemic has brought years of change in the way companies in all sectors and regions do business. We are looking at digital space as the next growth driver, and hence, are focused on digital expansion.”
CUSTOMER TOUCH
Since last year, Investonline has experienced overall growth in all segments: It achieved growth of 30% in assets y/y. Abhinav claims: “We have achieved this through our in-house financial magazine, ‘InvestGuide’ and meaningful mailers. We have applied technology to initiate and improve communication with our clients.” During the lockdowns, the extensive use of remote conferencing helped the company be in constant touch with its clients. Abhinav adds: “We leveraged our strengths with the help of aggressive digital marketing. It has helped us expand to new areas without any geographical hurdles. The continuous up-gradation of our website and mobile app has improved our research and helped us track customers.”
Denne historien er fra September 2021-utgaven av Banking Frontiers.
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Denne historien er fra September 2021-utgaven av Banking Frontiers.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Swedbank leverages data to the hilt
Sweden's Swedbank takes innovation to a different level by collaborating with other competing banks:
Digitization is for customer satisfaction, says Argenta Bank
Belgium's Argenta Bank has designed its digitization efforts to enhance customer experience:
Speed, Safety, Compliance
Brijesh Samantaray, Co-founder, Propelld shares the current trends in the education loans how the company is leveraging technology:
Unique methods in fraud perpetration
When we look at some of the very serious frauds that had taken place in the financial realm, it is evident that the perpetrators are somewhat ingenious:
NBFCs: Elevating Organizational IQ
What is more important than hiring smart people is raising organizational IQ. This topic was discussed in depth in a panel discussion at NBFC's Tomorrow conclave organized by Banking Frontiers. Edited excerpts:
Trustful Transformation
Transformation is no longer only about growth & efficiency. It involves aspects like compliance, security and explainability that are impacting NBFCs. These issues are explored in this panel at NBFC's Tomorrow:
CEO Panel: Connecting Traditional Wisdom with Modern Intelligence
Banking Frontiers organized its annual NBFC Conclave titled NBFC's Tomorrow in August 2024 at Mumbai. Highlights of the first panel discussion:
NBFCs EXPERIENTIAL EVOLUTION, TRUSTWORTHY TRANSFORMATION
Banking Frontiers organized NBFC's Tomorrow, its annual NBFC Conclave, in Mumbai on August 21. The program comprised panel discussions on 5 upcoming opportunities for the NBFC sector, along with presentations, fireside chats and a keynote address. Edited excerpts from the conclave:
Smart ATMs - an indication of a resurgence
Smart ATMs can be the future way of how one may be interacting with a bank and doing transactions:
Personalization scores with HNWI & YP
Ghulam Haidar Rasooli, Chief Financial Officer at Afghanistan based Ghazanfar Bank, reveals the impact of personalization and future roadmap: