In recent times, Indian banking has seen major technological and financial innovations. For a small co-operative bank like Gayatri UCB, it is a big challenge to implement these innovative services. Vanamala Srinivas, CEO, informs: “Despite that, we accepted the challenge. We have launched mobile banking, IMPS, ATM services, POS, e-Com, RuPay platinum cards, RuPay EMV card services, toll-free banking, kiosk banking, RTGS/ NEFT, NACH and CTS clearing services, UPI, BC points, etc.”
The bank levies no charges on RTGS/ NEFT, no charges on mobile banking & IMPS services, no SMS charges, no charges for non-maintenance of minimum balance and no loan processing charges. Srinivas claims: “As such we are providing best technology enabled services on par with corporate and commercial banks in India.”
SPECIAL ATM FOR WOMEN
Gayatri Bank established dedicated ATM for women at Jagtial branch in 2013. Only women are allowed to transact with this ATM, which is placed separately. Srinivas vouches: “There is a high response for this ATM. Because of the positive response we added one more ATM dedicated to women at Jagtial branch in 2020. Women customers are feeling very happy with the establishment of special ATM, by which they can comfortably withdraw cash quickly. Daily 483 women are taking cash from this ATM on an average.”
ATM transactions count recorded in current financial year as of October 2021 is 2.56 million, against 3.62mn as of the last FY. Srinivas assures: “We are also planning to introduce special ATMs for women cardholders at all remaining branches in near future. We are also planning to launch contactless cards.”
Denne historien er fra December 2021-utgaven av Banking Frontiers.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra December 2021-utgaven av Banking Frontiers.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Swedbank leverages data to the hilt
Sweden's Swedbank takes innovation to a different level by collaborating with other competing banks:
Digitization is for customer satisfaction, says Argenta Bank
Belgium's Argenta Bank has designed its digitization efforts to enhance customer experience:
Speed, Safety, Compliance
Brijesh Samantaray, Co-founder, Propelld shares the current trends in the education loans how the company is leveraging technology:
Unique methods in fraud perpetration
When we look at some of the very serious frauds that had taken place in the financial realm, it is evident that the perpetrators are somewhat ingenious:
NBFCs: Elevating Organizational IQ
What is more important than hiring smart people is raising organizational IQ. This topic was discussed in depth in a panel discussion at NBFC's Tomorrow conclave organized by Banking Frontiers. Edited excerpts:
Trustful Transformation
Transformation is no longer only about growth & efficiency. It involves aspects like compliance, security and explainability that are impacting NBFCs. These issues are explored in this panel at NBFC's Tomorrow:
CEO Panel: Connecting Traditional Wisdom with Modern Intelligence
Banking Frontiers organized its annual NBFC Conclave titled NBFC's Tomorrow in August 2024 at Mumbai. Highlights of the first panel discussion:
NBFCs EXPERIENTIAL EVOLUTION, TRUSTWORTHY TRANSFORMATION
Banking Frontiers organized NBFC's Tomorrow, its annual NBFC Conclave, in Mumbai on August 21. The program comprised panel discussions on 5 upcoming opportunities for the NBFC sector, along with presentations, fireside chats and a keynote address. Edited excerpts from the conclave:
Smart ATMs - an indication of a resurgence
Smart ATMs can be the future way of how one may be interacting with a bank and doing transactions:
Personalization scores with HNWI & YP
Ghulam Haidar Rasooli, Chief Financial Officer at Afghanistan based Ghazanfar Bank, reveals the impact of personalization and future roadmap:
