Swedbank leverages data to the hilt

Sweden's Swedbank takes innovation to a different level by collaborating with other competing banks:

Digitization is for customer satisfaction, says Argenta Bank

Belgium's Argenta Bank has designed its digitization efforts to enhance customer experience:

Speed, Safety, Compliance

Brijesh Samantaray, Co-founder, Propelld shares the current trends in the education loans how the company is leveraging technology:

Unique methods in fraud perpetration

When we look at some of the very serious frauds that had taken place in the financial realm, it is evident that the perpetrators are somewhat ingenious:

NBFCs: Elevating Organizational IQ

What is more important than hiring smart people is raising organizational IQ. This topic was discussed in depth in a panel discussion at NBFC's Tomorrow conclave organized by Banking Frontiers. Edited excerpts:

Trustful Transformation

Transformation is no longer only about growth & efficiency. It involves aspects like compliance, security and explainability that are impacting NBFCs. These issues are explored in this panel at NBFC's Tomorrow:

CEO Panel: Connecting Traditional Wisdom with Modern Intelligence

Banking Frontiers organized its annual NBFC Conclave titled NBFC's Tomorrow in August 2024 at Mumbai. Highlights of the first panel discussion:

NBFCs EXPERIENTIAL EVOLUTION, TRUSTWORTHY TRANSFORMATION

Banking Frontiers organized NBFC's Tomorrow, its annual NBFC Conclave, in Mumbai on August 21. The program comprised panel discussions on 5 upcoming opportunities for the NBFC sector, along with presentations, fireside chats and a keynote address. Edited excerpts from the conclave:

Smart ATMs - an indication of a resurgence

Smart ATMs can be the future way of how one may be interacting with a bank and doing transactions:

Personalization scores with HNWI & YP

Ghulam Haidar Rasooli, Chief Financial Officer at Afghanistan based Ghazanfar Bank, reveals the impact of personalization and future roadmap:

Lower the risk, fewer the steps

Ashwin Sekar, CTO at InCred Group, reveals key strategies for designing intuitive and compliant customer journeys:

AI boosts Accuracy & Efficiency

KIFS Housing Finance has started using AI in the finance function. CFO Vikki Soni shares the progress and precautions:

Fintechs foster DEI in the workplace

Leading fintech companies share how they are progressing on DEI and leveraging it to achieve greater success:

Tech Risks: Older Technologies vs Newer Technologies

Both older (legacy) and newer technologies come with their own sets of risks. Knowing the details of each is vital:

Soft Solutions to Hard Challenges

Ganapathi Subramanian S, CHRO at Sundaram Home Finance, Sudakshina B, CHRO at HDFC Ergo and Navin Upadhyaya, CHRO at 360 ONE, dwell upon the most impactful HR initiatives and improving risk management in HR:

2024 - The AI revolution in FS has begun

I was one of the founders of Accenture's Applied Intel practice and led AI for Financial Services for years. I also ran FS Digital at Accenture and Customer Sales & Service (CRM, call centres, front-offices, etc.) at Accenture Song. My practice totalled $7bn or 10% of Accenture's revenue. I have a PhD in Information Theory and was privileged to get classes from Marvin Minsky, founder of MIT's AI lab as my alma mater in Brussels was the first to have an AI lab in Europe, a satellite of MIT.

Green Banking is now a focus area for Indian banks

Banks are increasingly realizing that protecting environment and promoting green initiatives are crucial as lending or accepting deposits:

Personalization also Cultivates Loyalty & Trust

At Ageas Federal Life Insurance, the 3 pillars of personalization are Analytics, AI & CRM:

Navigating the influencer marketing landscape

Vikramjeet Bhayana, Head of Marketing at Bajaj Allianz General Insurance, shares insights on their impactful influencer marketing strategy and targeted digital campaigns:

THE Digital Continuum Learnings from Finnoviti & Technoviti Conclave

Banking Frontiers organized its annual innovator's forum \"Finnoviti-Technoviti\" conference-cum-awards-cum-expo in Mumbai in June 19, 2024. The conference featured 5 panel discussions where leading figures from the industry shared new insights and nuanced perspectives. Edited excerpts from the panel discussions:

Tailoring SME solutions to operational dynamics & growth trajectories

Ameet Venkeshwar, CBO, LoanTap is transforming the company's SME lending landscape, focusing on sectors like FMCG, Pharma, and HoReCa:

NBFC CISOs - Battle Ready

4 NBFC CISOs share their expertise on cyberthreats, the solutions offered by cybersecurity companies, rising costs and evolution of internal cybersecurity team:

A 4C Formula derived from 95 years of experience

Sanchay Sinha, CGM - Retail Banking Department at South Indian Bank, delves into product innovation, customer experience, and partnerships:

Making cyber-insurance hassle-free for SMEs

Howden Insurance Brokers believes SMEs face huge cyber risks and has dramatically simplified the cyber-insurance assessing & buying process:

Ecofy: Significant plans for Generative AI & RPA

Shreevar Narayan, Chief Technology Officer at Ecofy, navigates the company's tech initiatives that drive business growth:

Generative AI Bridges Generalists & Specialists

HP Singh, CMD of Satin Creditcare, shares his perspectives on various aspects of leadership:

Being a Responsible AI Leader - 4 Steps

Alok Aggarwal, CEO of Muthoot Homfin, reviews AI impact on leadership and gives guidance on being a responsible AI leader:

The CRED Formula: Design for Humans

Creating elegant and enduring structures for unstructured problems — that is design:

NBFCs: Diverse Approaches, Single Purpose

At Indian Merchants Chambers' Banking & Finance Conference, several CEOs of NBFCs spoke on the topic 'Digital Lending - Bridging the credit gap & creating a financial landscape that includes everyone'. Edited excerpts:

RBI launches PRAVAAH Portal, Retail Direct Mobile App, and FinTech Repository

In a significant move aimed at enhancing the accessibility and efficiency of financial services, the Reserve Bank of India (RBI) has launched three major initiatives: the PRAVAAH portal, the Retail Direct Mobile App, and a FinTech Repository. The launch event was officiated by Shaktikanta Das, Governor of the RBI, in the presence of key officials and industry representatives.