How Turtlemint sells 10,000 insurance policies every day

The platform provides advisors with digital tools enabling them to sell multiple insurance products of different companies through one

Logic & Emotion direct CX Improvements

Nilesh Parmar, Chief Operating Officer, Future Generali India Life Insurance shares the importance of logical & emotional aspects in customer experience design:

LDP identifies & grooms future leaders at Indian Bank

Indian Bank commemorated its 115th foundation day on August 15, 2021. The bank has a staff of 24,821 officers, 12,995 clerks, 2769 sub-staff and 311 full time sweepers, totaling to 40,896 staff, as of Q1 FY 22. Females comprise 28% of the staff. Shanti Lal Jain assumed charge as MD & CEO of Indian Bank on 1st September 2021. He is supported by 3 executive directors - Shenoy Vishwanath V., Imran Amin Siddiqui and Ashwani Kumar.

ADB lends for vaccines, health care in India

The Asian Development Bank (ADB) has been proactively increasing its engagement with India. A number of approval and agreement has come India’s way in recent months.

A platform for fixed income investment options

Bondskart.com is a fully customized platform offers functional efficiency and is available in web and on mobile app:

Mental Health & D&I: Both Problems Have Similar Solutions

The pandemic has created heightened awareness about mental health issues, while Diversity & Inclusion (D&I) issues have been steadily becoming more visible. While the problems are distinct, there is a lot in common among the solutions:

Bandhan Bank: Building a robust, granular liabilities franchise

On the occasion of its 6th Foundation Day celebrated on 23rd August, Chandra Shekhar Ghosh analyses the bank’s achievements and explains how it has earned the trust and confidence of 23 million Indians:

A platform to buy and sell anything seamlessly

BNP Paribas has a unique platform, Cortex Life, that allows traders to sell or buy everything from bullion to currencies and also do trading in currencies or commodities:

Fikar Not Says Fino's Brand Ambassador

Anand Bhatia, CMO, Fino Payments Bank shares details of the journey to appointing a brand ambassador for the bank and planning the creative and media:

Covid boosts top-up loans & balance transfers

Arvind Hali, MD & CEO, Motilal Oswal Home Finance reveals how the pandemic is affecting business and how the company is responding:

Boosting organizational and systemic resilience

Mahesh Kumar Jain, Deputy Governor, Reserve Bank of India, gave a speech titled ‘Building a More Resilient Financial System in India through Governance Improvements’ on June 18, 2021 at the India international Centre, New Delhi. Edited excerpts:

South Africa enhances safety, efficiency & access

In March 2018, the South African Reserve Bank (SARB) published the National Payment System Framework and Strategy – Vision 2025, with the overarching vision to enhance the safety, efficiency and accessibility of the national payment system in a manner that promotes competition and minimises risk to the payments ecosystem by leveraging technological developments to extend the availability of digital payments to all sectors of society while meeting domestic, regional and international requirements for the benefit of all members of South African society. Vision 2025 comprises 9 goals.

BFSI SECTOR TURNS Green

The BFSI sector is keenly adopting green policies, practices and technologies with the aim of being more sustainable and protecting the environment:

Model Insured Villages to Boost Rural Penetration

Neeraj Prakash, Managing Director, Shriram General Insurance shares the company’s strategies to tap rural markets and leverage new technologies:

Virtual surveys hasten loss assessment

Ravichandran N., CTO, at Kotak Mahindra General Insurance explains how the insurer will be leveraging advanced modelling tools in response to heatwaves and flooding:

How WFH Challenge Driving Family Focus!

While many felt the ‘work-from-home’ norm could be beneficial in terms of time and effort, it is actually taking a toll on the mental health of several people who find loneliness, lack of social interactions and pressures at home front impacting their wellbeing. Corporates are actively putting solutions in place:

Aggressive on Digital, Conservative on Social

Abhinav Angirish points out that his clients can also transact through WhatsApp or email by a simple approval system

Dawn of New Strategies

Multi-pronged asset strategy, diversified liability approach, and a fresh technology design and blueprint in place, NBFCs have redefined their strategy to take on the competitions concluded the panel discussion held as part of the NBFC’s TOMORROW series by Banking Frontiers.

Cloud tech fuels NBFC growth

As part of the NBFC’s TOMORROW conference, Banking Frontiers hosted a high powered panel discussion titled ‘Extracting the real Value from Cloud to Drive Digital Transformation and Business Growth’.

MPGB: Business up, NPA down

Sushil Sharma resolves to continue the flagship financial inclusion program with focus on opening accounts from every household to every adult

AP StCB's Record Business Growth in Covid FY

The southern apex level bank is planning expansion in its branches and ATMs in the current FY:

LMS rising to the next level

Industry experts discuss the approaches & actions required to modernise LMS software:

PSBs, RRBs excel in opening APY accounts

Now the government employees will have the facility to register online in NPS and generate PRAN through eNPS:

VFS emphasizes digital at the field level

Kuldip Maity says the digital loan origination system has almost halved the turnaround time in sanctioning and disbursement of loans

One-page Banking Experience

Kotak Mahindra Bank acquires about half a million customers digitally every month, powered by extensive use of AI and internet:

Australia Develops Varied Uses For Blockchain

Australian Government keenly promotes use of blockchain in several sectors, including the public sector:

CONTACT CENTER The New Frontline Channel

Contact centers have a changed role in the pandemic times. Heads of operations and contact centers of 5 BFSI institutions discuss how their institutions managed to make their contact centers rise to the occasion and deliver services that more than met the customer expectations:

Malaysia - taking baby steps towards open banking

While the concept of open banking is gaining traction in Malaysia, there is, however, lack of cohesive efforts on the part of banks, fintechs and the regulator:

Revolut - aiming at a new banking system

Revolut is real revolution in international banking. For, it is simplifying the way we do banking:

Technology helps CGGB unlock future possibilities

Chaitanya Godavari Grameena Bank is also communicating with the customers on Facebook about its product offerings and services: