The world has seen greater crisis than COVID-19 or other such distortions. Apartheid is one of the worst nightmares mankind has experienced to date. Everything that is oppressive, demeaning, disdainful, and all that created inequality was loaded into the apartheid system. It was not like a passing pandemic that has hope in the form of a vaccine; it was not about a corporate crisis, or an economic disaster that could be dealt with through policy. It was also not a systemic aberration that could have been addressed through talk and dialogue. It was a perpetually open-ended problem that had no contours, it was an issue that flared with every attempt of protest. People that suffered it were living every single day without expecting much when the sun rose the next morning. One of the greatest natural leaders to have graced this planet was born in the vortex of apartheid, dealt with it at different levels, showed tenacity to handle it during stressful times, and finally managed to put an end to apartheid in a way that was acceptable and beneficial to all those that were impacted then and would have been impacted in the future. At the core of Nelson Mandela’s leadership was emotional resilience and empathy. He overwhelmingly demonstrated to the world what could be achieved through emotional resilience, staying united, caring for each other, and progressing towards a goal. It looked like a street battle when it all started but Mandela did a lot of things right to get a country out of its darkest times. He famously said, “Do not judge me by my success, judge me by how many times I fell down and got back up again.” It was all about ‘hanging in there’, with emotional resilience as the only weapon to take on the rulers.
Denne historien er fra October 2020-utgaven av Indian Management.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra October 2020-utgaven av Indian Management.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Trust is a must
Trust a belief in the abilities, integrity, values, and character of any organisation is one of the most important management principles.
Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.
