There is a joke circulating on social media. It is a fake questionnaire that asks: Who is driving your digital transformation?
Option A: CEO
Option B: CTO
Option C: COVID-19
At the beginning of the pandemic, many organizations went into survival mode. Leaders reported they were frantically shoring up the core business, conserving cash, and minimising risk. They were waiting for more clarity before innovating their business model.1 We have entered a new stage in this unfolding crisis. We are now clear on one thing: clarity is many months, perhaps years, away.
When pilots are mapping out a flight, they always note an important spot on their intended journey. It is when the aircraft does not have sufficient fuel to return to the airfield from which it took off. They call it ‘the point of no return’. Some business managers are still asking: ‘How long before our commercial world gets back to normal?’ I would argue the question is redundant and risky.
The power of technological innovation has been evident in the war against the virus. We are seeing everything from 3D printed ‘handsfree’ door openers, ventilators powered by car windscreen-wiper motors2, and smart face masks with tiny sensors to detect COVID symptoms and fatigue3. These innovations are reminiscent of the Second World War which sparked the invention of the first digital computer, rocket technology, jet engines, pressurized plane cabins, radar—and even super glue and ballpoint pens.4 If necessity is the mother of invention, technology is often the father.
Denne historien er fra September 2020-utgaven av Indian Management.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra September 2020-utgaven av Indian Management.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Trust is a must
Trust a belief in the abilities, integrity, values, and character of any organisation is one of the most important management principles.
Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.
