During the early days of the COVID-19 pandemic, organisations metaphorically beat their chests about how, “Our employees are our most valuable asset.” Employee Experience was hailed as the competitive advantage. During those early COVID19 days, every day, working practices that had previously been described as “not workable for us” became the new norm. And, employees liked it.
But, a few months later, those same organisations were laying off staff. Why? Because they had not prepared for what the World Health Organisation had predicted for years; because managers had not developed strategic plans for their operations or undertaken serious risk analyses; because they had not developed the agility to respond to major turbulence. Consequently, they could not adapt their business model quickly enough or fund modified operations throughout the crisis.
Ex-employees remember. Ex-employees talk. Social media spreads the word.
During the peak of the pandemic (which we all hope has passed), many predicted that there would be a surplus of talent due to the layoffs. Numerically and theoretically that may be true. But, the simple reality is that former employees have long memories and many are opting out of the workforce or choosing to completely change their career trajectory. Right now, airlines that were once magnets for top talent are struggling to recruit. Many of their former employees will not even consider returning. Others who have never worked for the airlines are paying attention to how those former staff apparently were treated.
Denne historien er fra April 2022-utgaven av People Matters.
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Denne historien er fra April 2022-utgaven av People Matters.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
How Digital Transformation Can Power The Great Reset
Technology has the potential to serve as the key enabler of change between digitalising administrative tasks and fostering human connections
The Crypto Meltdown Of 2022
FTX implosion: A setback, but not the end for the crypto market
Govern Pre-IPO Unicorns to Create Value; Not Valuation
Billion-dollar startups always make the headlines. But is there true value behind those eye-catching valuations? How can proper governance be implemented for these much-hyped companies?
On change and change management
The best way to end the year, especially such a disrupted one as 2022, is by laying the groundwork for the year to come. Michelle Yong, Head of Resourcing at Shell, offers some insights on change management to bring us forward into 2023
The Great Reconnection: A paradigmatic moment for employers and employees
This year has not been a good one for employee retention. The Great Resignation, originally thought to be a US phenomenon, has emerged in Asia now. But is there a way to turn it into the Great Reconnection?
Lessons Managing in leadership: a global hybrid team
What takeaways can we draw from the pandemic? Fatima Koning, Chief Commercial Officer at IWG, shares what the last five years have taught her about managing a global sales team across 120 markets in the hybrid model
Eight HR trends that we saw throughout 2022
As companies manage their workforces in a dynamic era, HR departments have continually adapted and adjusted, and never more than this year as digital acceleration and workplace evolutions came together
One way to turn the tide of employee retention
There's a surprising link between skill development opportunities and job satisfaction. Here are some ways of boosting skilling and thereby talent retention
A key focus for L&D going into 2023 should be business alignment
Venkat Subramaniam of Degreed believes that learning is core to business success and organisations need to invest in the right processes and technologies to adapt to continuous change
WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK
BREAKING FREE FROM THE STEREOTYPES IN THE INSURANCE SECTOR, PAMELA THOMSON-HALL SHARES HER JOURNEY OF BEING A CHAMPION FOR WOMEN AND BRINGING ABOUT A CHANGE IN A MALE-DOMINATED INDUSTRY